Jeddah, 15019,
Saudi Arabia
Johnson Controls Saudi Arabia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Johnson Controls Saudi Arabia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Johnson Controls Saudi Arabia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Johnson Controls Saudi Arabia has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2025, Algolia Search for Application, Web and Enterprise Search in 2025, Epicor iScala Supply Chain Management for Supply Chain Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Johnson Controls Saudi Arabia is running and its propensity to invest more and deepen its relationship with Rocket.chat , Algolia , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Johnson Controls Saudi Arabia revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Johnson Controls Saudi Arabia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2025 | 2025 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor iScala Supply Chain Management | Supply Chain Management | SCM | n/a | 2018 | 2018 |
In 2018, Johnson Controls Saudi Arabia implemented Epicor iScala Supply Chain Management as its Supply Chain Management platform to unify field service and ERP finance data flows. The deployment focused on integrating service operations with core ERP processes at Al Salem Johnson Controls in Saudi Arabia.
Al Salem Johnson Controls integrated ServiceMax and SharePoint with Epicor iScala using Jitterbit, with the project starting in May 2018 and going live in December 2018. The integration architecture used Jitterbit as middleware orchestration to connect ServiceMax work order records and SharePoint documentation into the Epicor iScala ERP, enabling field service work orders and reported technician hours to flow into iScala.
Configuration work addressed service order ingestion, technician time capture mapping into ERP financial records, and consolidation of service documentation, aligning Supply Chain Management workflows with ERP and finance processes. Operational coverage included field service teams and finance reporting within Johnson Controls Saudi Arabia, and the primary process areas were field service and ERP finance integration.
Governance centered on standardized integration mappings and centralized data orchestration through Jitterbit to eliminate duplicate entry at the point of service. The stated outcomes were reduced duplicate data entry, improved technician efficiency and improved reporting.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2025 | 2025 |
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Marketing Analytics | CRM |
|
2025 | 2025 |
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Tag Management | CRM |
|
2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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