Jordann Jewelry
214 Monroe Dr,
West Palm Beach, 33405, FL,
United States
West Palm Beach, 33405, FL,
United States
1 877-848-2433
Retail
Jordann Jewelry Technographics
Jordann Jewelry Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jordann Jewelry and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Jordann Jewelry employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jordann Jewelry has purchased the following applications: Google Pay for Payment Processing in 2020, Tidio Live Chat for Chatbots and Conversational AI in 2022, FrontApp for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jordann Jewelry is running and its propensity to invest more and deepen its relationship with Google , Apple , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jordann Jewelry revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jordann Jewelry intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jordann Jewelry Tech Stack and Enterprise Applications
Jordann Jewelry ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Jordann Jewelry implemented Google Pay on its public website for online checkout. Jordann Jewelry deployed Google Pay as a Payment Processing solution embedded into its e-commerce checkout flow at https://www.shopilovejewelry.com, targeting customer payments and order capture for the retailer's web storefront in the United States.
The deployment uses a Google Pay web integration model, integrating a client side payment button and Google Pay API calls into the site's checkout sequence, and exchanging tokenized payment credentials with the merchant payment gateway for authorization. Functional capabilities exercised include wallet based payment acceptance, tokenization of card credentials, and session level payment authorization tied into existing order processing workflows. Governance activities documented during rollout focused on merchant account configuration and updating checkout workflows to surface Google Pay as a presented payment option.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2022 | 2022 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2022 | 2022 |
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Jordann Jewelry AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Jordann Jewelry deployed Tidio Live Chat on its public ecommerce site. The Tidio Live Chat implementation embeds a storefront chat widget as a Chatbots and Conversational AI solution to capture visitor inquiries and support online sales, with Jordann Jewelry Tidio Live Chat Chatbots and Conversational AI supporting customer service and ecommerce workflows on the website.
Configuration work focused on live chat routing to store staff, setup of automated responses and conversational bots for common questions, and customization of proactive messaging to engage visitors. Operational coverage was limited to the ecommerce site and small retail staff, aligning chat handling to customer service and sales functions, with simple governance defined for staff monitoring and escalation of chats to email when required.
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Jordann Jewelry Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Jordann Jewelry implemented FrontApp in a Collaboration use case to centralize email-based customer support and operational communications across two sister retail companies operating from the same warehouse. The deployment established a shared inbox and coordinated messaging model to route order inquiries, internal requests, and administrative messages to the Production Manager and fulfillment staff.
FrontApp was configured to support collaboration features common to the Collaboration category, including shared inboxes, message assignment, internal commenting, tagging, and templated responses, which were used to orchestrate order-handling workflows. The Production Manager used FrontApp as the primary communication and assignment layer while overseeing incoming orders, applying shipping requirements, generating shipping labels, printing and sorting orders for picking, and handing batches to designated employees for fulfillment.
Operational coverage spanned customer support, warehouse fulfillment, inventory receipt and shipments, and administrative support to the CEO. FrontApp operated alongside other platforms in use, including Zendesk, Shopify, and ShipStation, with the Production Manager coordinating across those systems rather than consolidating all functions into a single tool. Following a warehouse move in February, the team introduced new process checklists and message routing protocols in FrontApp to align digital communications with revised physical workflows and sample organization.
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Collaboration | Collaboration |
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2015 | 2015 |
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Jordann Jewelry eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2022 | 2022 |
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Jordann Jewelry CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Jordann Jewelry PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Jordann Jewelry IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Jordann Jewelry
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Jordann Jewelry Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jordann Jewelry IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jordann Jewelry digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Jordann Jewelry Technographics
Jordann Jewelry is a Retail organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
Jordann Jewelry operates a diverse technology stack with applications such as
Google Pay, Tidio Live Chat and FrontApp,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Jordann Jewelry has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Tidio and Front.
Jordann Jewelry recently adopted applications including
Amazon Pay in 2022, Bold Subscriptions in 2022 and Tidio Live Chat in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jordann Jewelry’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jordann Jewelry’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jordann Jewelry technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.