Burlington, L7S 0A2, ON,
Canada
Joseph Brant Hospital & Foundation Technographics
Joseph Brant Hospital & Foundation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Joseph Brant Hospital & Foundation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Joseph Brant Hospital & Foundation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joseph Brant Hospital & Foundation has purchased the following applications: UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2015, Salesforce Commerce Cloud for eCommerce in 2013, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joseph Brant Hospital & Foundation is running and its propensity to invest more and deepen its relationship with UKG , ADP , Medical Information Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joseph Brant Hospital & Foundation revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joseph Brant Hospital & Foundation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Joseph Brant Hospital & Foundation Tech Stack and Enterprise Applications
Joseph Brant Hospital & Foundation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015, Joseph Brant Hospital & Foundation implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) as part of a broader ScheduleMe project. The ScheduleMe delivery centralized Kronos Workforce Central 7.0 ESP Scheduling, WTK Timekeeper, Absence Management and Employee Self-service into a single workforce management program to address shift scheduling, time capture and leave administration across the hospital.
Implementation scope included configuration of UKG Workforce Central Absence Manager to model leave types, accrual rules, approval workflows and employee self-service absence requests. The deployment configured WTK Timekeeper for time collection and ESP Scheduling for roster automation, with absence workflows routed into scheduling and timekeeping processes to support consistent pay and staffing records.
Operational coverage focused on HR and clinical staffing operations, where employee self-service was provisioned for frontline staff to submit leave requests and view balances. The workstream explicitly targeted Absence and Leave Management alignment with scheduling and timekeeping modules to reduce manual reconciliation between rosters, timecards and absence records. Integrations remained within the Workforce Central suite components rather than with named external systems.
Governance was executed under the ScheduleMe project management structure, encompassing configuration governance, testing cycles, change control and staged go live sequencing across workforce groups. The project delivered a successful implementation of the UKG Workforce Central Absence Manager and associated Workforce Central modules, with operational handoff that included role based access control and documented procedures for absence administration.
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Joseph Brant Hospital & Foundation eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2013 | 2013 |
In 2013, Joseph Brant Hospital & Foundation implemented Salesforce Commerce Cloud to deliver eCommerce capabilities on its public website. The deployment uses Salesforce Commerce Cloud as the front‑facing digital commerce platform to power online storefront and content experiences for the hospital's web presence.
The implementation centers on typical eCommerce functional modules including storefront and catalog management, merchandising and content management for promotional campaigns, and checkout and order management workflows. Salesforce Commerce Cloud is configured to surface curated content and transactional flows through the hospital website, aligning product and service presentation with web content management processes.
Operationally the deployment is scoped to the public website and supports web operations, digital marketing and eCommerce administration functions within Joseph Brant Hospital & Foundation. Governance is organized around site content and merchandising approval workflows and ongoing eCommerce platform administration, with internal IT and web teams operating platform configuration and day to day content updates.
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Joseph Brant Hospital & Foundation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Joseph Brant Hospital & Foundation deployed Atlassian Jira Service Desk to support IT Service Management. The Atlassian Jira Service Desk implementation is surfaced on the Joseph Brant Hospital website as the primary user-facing service portal, aligning with the hospital's centralized IT support function for a 2,100 employee organization.
Configuration emphasizes request intake, incident management, and service request workflows consistent with IT Service Management best practices, including request types, customized queues, SLA tracking, and a knowledge base for common support articles. Automation rules and templated responses are applied to accelerate triage and routing, and role-based request forms and approval steps are configured to map to hospital IT support and operations processes.
Operational coverage centers on central IT service operations and service desk workflows, with the Atlassian Jira Service Desk application handling web-submitted tickets and acting as the authoritative ticketing system for tracked incidents and requests. The implementation surfaces the full Atlassian Jira Service Desk application on the public website to provide a consistent portal experience and centralized ticket visibility for IT teams.
Governance is structured around IT Service Management controls, with configuration ownership for request schemas, SLAs, and knowledge content assigned to the hospital IT support organization. The deployment emphasizes structured ticket lifecycle management and centralized incident handling to support hospital operations and service continuity.
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Joseph Brant Hospital & Foundation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Joseph Brant Hospital & Foundation
Apps Being Evaluated by Joseph Brant Hospital & Foundation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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