Menlo Park, 94025, CA,
United States
Joveo Technographics
Joveo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Joveo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Joveo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joveo has purchased the following applications: KEKA Leave Management for Absence and Leave Management in 2024, Ruby Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joveo is running and its propensity to invest more and deepen its relationship with KEKA , Ruby , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joveo revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joveo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Joveo Tech Stack and Enterprise Applications
Joveo HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KEKA | Legacy | KEKA Leave Management | Absence and Leave Management | HCM | n/a | 2024 | 2024 |
In 2024, Joveo implemented KEKA Leave Management to automate HR and payroll processes across its United States operations. KEKA Leave Management was deployed as the company wide Absence and Leave Management solution to centralize employee records and standardize leave policies and approvals.
The implementation configured automated leave and time and attendance workflows, absence tracking, self service leave requests and approval routing, and payroll-ready time exports. These functional modules were used to improve transparency and reduce compliance risk, and the deployment accelerated payroll processing by approximately 80 percent while freeing over 30 hours per week through automation of leave and time workflows.
Operationally the rollout focused on HR and payroll functions within Joveo United States operations, centralizing employee data to support payroll workflows and regulatory compliance. Integrations were established between the KEKA Leave Management instance and existing payroll workflows to enable automated pay calculations and payroll cycle acceleration.
Governance shifted to a centralized HR operations model with standardized leave policies and automated approval workflows, reducing manual reconciliation between absence records and payroll. The deployment of KEKA Leave Management provided a unified absence management platform for HR and payroll, improving operational transparency and administrative capacity.
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Core HR | HCM |
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2023 | 2023 |
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Employee Self Service | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2024 | 2024 |
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Joveo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Joveo implemented Ruby Live Chat on its public website. The Ruby Live Chat deployment sits squarely in the Chatbots and Conversational AI category and provides a website-embedded conversational interface to connect site visitors with live agents in real time.
Configuration concentrated on a lightweight web chat widget paired with an agent console, enabling session handling, canned responses, conversation logging and agent handoff. Common Chatbots and Conversational AI capabilities such as automated routing and transcript capture were applied to support structured web engagement workflows and preserve conversation history for follow up.
Operational coverage is focused on customer-facing teams using the website to handle inbound inquiries, supporting sales qualification and customer support workflows. Governance centered on defining chat handling processes, routing rules and ownership of conversation follow up, aligning Ruby Live Chat with Joveo’s existing web engagement and support operating model.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Joveo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Joveo deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation established cloud-based email, calendaring, and productivity tools for a 300-employee professional services firm headquartered in the United States, positioning Google Workspace (Formerly Google G-Suite) to support core business functions across the organization.
Configuration emphasis was placed on Gmail, Google Calendar, Google Drive, Docs, Sheets, and Meet to enable document collaboration, shared storage, synchronous meetings, and asynchronous communications. Administrative controls were exercised through the Google admin console to manage user provisioning, group and role management, access controls, and mobile device settings in line with standard Collaboration category practices.
The deployment leveraged Google’s cloud-hosted, multi-tenant SaaS architecture to provide global availability and browser and mobile access for Joveo’s distributed staff. No specific third-party system integrations were provided in source notes, therefore the narrative confines integrations to the native Google Workspace capabilities and common Collaboration workflows.
Operational governance focused on centralized administration, email and data retention policies, and workspace sharing conventions to align collaboration across sales, recruiting, engineering, and operations. Rollout and change management were organized to support staged user provisioning and administrative onboarding appropriate for the company size, with IT maintaining user lifecycle and security configuration.
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Joveo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Joveo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Joveo
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Joveo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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