Champaign, 61820, IL,
United States
JSM Living Technographics
JSM Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JSM Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 JSM Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JSM Living has purchased the following applications: PayLease Online Payments for Lease Management in 2020, Ruby Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JSM Living is running and its propensity to invest more and deepen its relationship with PayLease , AppFolio , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JSM Living revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JSM Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JSM Living Tech Stack and Enterprise Applications
JSM Living ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayLease | Legacy | PayLease Online Payments | Lease Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, JSM Living implemented PayLease Online Payments on their website. The deployment embedded PayLease Online Payments into the customer facing site to enable online rent and fee collection as part of the firm's Lease Management capabilities. The implementation supports JSM Living's property management and leasing operations within its United States portfolio.
Configuration emphasized resident facing payment workflows, recurring billing setup, and online payment acceptance channels typical of Lease Management solutions, with the PayLease Online Payments resident portal surfaced through the company website. The solution aligns with a cloud hosted payment processing model that centralizes tenant billing, payment capture, and reconciliation workflows while supporting collections and customer support processes. Governance focused on billing policies and online payment procedures to operationalize tenant payments through the site.
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Real Estate Property Management | ERP Services and Operations |
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2020 | 2020 |
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JSM Living AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, JSM Living implemented Ruby Live Chat on their website. The deployment falls under the Chatbots and Conversational AI category and is focused on live visitor engagement and lead capture for its construction and real estate services. The implementation configures the Ruby Live Chat widget as the primary web-based contact channel for prospective tenants and buyers, and the scope covers the public website and front-office teams responsible for responding to inbound inquiries.
Configuration emphasized embedded chat widget setup, agent console provisioning, and conversational routing to internal staff, aligning with common Chatbots and Conversational AI functionality such as real-time messaging, chat transcripts, and form-based lead capture. Operational coverage is limited to the corporate website and client-facing sales and property management personnel, with governance handled by those teams to define chat handling and message logging workflows.
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JSM Living Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, JSM Living deployed Microsoft 365 to support Collaboration across its organization. The cloud-hosted Microsoft 365 implementation is surfaced on the company website and provisioned for internal teams, centralizing email, document storage, and real-time team communication for a 50-employee construction and real estate firm operating in the United States. This establishes the relationship JSM Living Microsoft 365 Collaboration for business functions including project coordination, office productivity, and client communications.
The Microsoft 365 deployment emphasizes standard Collaboration capabilities, including Exchange Online for mail, SharePoint Online for document libraries and intranet content, OneDrive for personal file sync, and Microsoft Teams for persistent chat and meetings. Tenant-level configuration and governance are implemented through centralized admin controls and identity management consistent with Microsoft 365 best practices, enabling role-based access, shared site provisioning, and team channel governance. Operational coverage targets internal departments involved in project delivery and client engagement, with workflows oriented around centralized document versioning, shared calendars, and collaborative project spaces in Microsoft 365.
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JSM Living eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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JSM Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at JSM Living
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by JSM Living Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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