Velizy Villacoublay, 78140,
France
Jungheinrich France Technographics
Jungheinrich France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jungheinrich France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1041 Jungheinrich France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jungheinrich France has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2019, CoreMedia for Web Content Management in 2020, excentos Guided Selling for Personalization and Product Recommendations in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jungheinrich France is running and its propensity to invest more and deepen its relationship with Tawk.to , CoreMedia , excentos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jungheinrich France revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jungheinrich France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jungheinrich France Tech Stack and Enterprise Applications
Jungheinrich France AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Jungheinrich France deployed Tawk.to on its public website. The deployment uses Tawk.to and aligns with the Chatbots and Conversational AI category to capture and manage real-time web inquiries for its distribution operations.
Implementation centered on the Tawk.to web chat widget and the vendor cloud agent console, leveraging real-time messaging, visitor session monitoring, canned responses and automated offline messaging that are typical capabilities for Chatbots and Conversational AI. Configuration work emphasized widget placement, targeting rules and agent availability settings to match peak contact patterns on the site.
Operational scope was the corporate website, providing a first response channel into customer service and sales workflows and routing incoming chats to internal teams via the Tawk.to console. The deployment supported handling by multiple agents, chat history capture and basic contact information collection at the point of engagement.
Governance was administered through the Tawk.to admin interface with agent account provisioning, role settings and chat handling protocols configured by web and customer support owners. The lightweight implementation used a client side JavaScript embed for rapid rollout and centralized management through the vendor cloud console.
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Jungheinrich France Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CoreMedia | Legacy | CoreMedia | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Jungheinrich France implemented CoreMedia on its corporate website. CoreMedia is deployed as the Web Content Management platform to centralize content authoring, digital asset handling, template-driven page composition and multi-channel publishing for the companys French distribution portal. The rollout focused on powering public site content and marketing pages used by the France organization.
The implementation configures CoreMedia editorial workflows, role-based approvals, versioning and staged publishing to align web production with marketing operations. Operational scope centers on the corporate website and internal content production teams, with the CoreMedia platform tied into the website delivery layer and content governance processes. The deployment emphasizes standard Web Content Management capabilities such as templating, content reuse and digital asset management to streamline editorial operations.
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Jungheinrich France eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| excentos | Legacy | excentos Guided Selling | Personalization and Product Recommendations | eCommerce | n/a | 2022 | 2022 |
In 2022, Jungheinrich France deployed excentos Guided Selling on their website to support online product selection and structured discovery. The deployment is categorized under Personalization and Product Recommendations and was scoped to improve the web based product selection experience for a distribution company operating a public ecommerce presence.
The implementation leverages excentos Guided Selling capabilities to deliver guided configuration flows and rule based recommendation logic, embedding interactive product finders and decision trees into product and category pages. Configuration emphasized step based selection modules and personalization rules to surface relevant SKUs and option sets, aligning with merchandising and ecommerce functional workflows.
Operational coverage is explicitly the Jungheinrich France website, impacting ecommerce, sales engineering, marketing, and product management teams. The solution consumes product catalog and SKU attribute data to drive dynamic recommendations and selection outcomes, and it feeds recommendation outputs back into storefront selection interfaces to support merchandising and content personalization processes.
Governance focused on merchandising controls and rule management to tune recommendation behavior on the website, with ongoing configuration cycles owned by the ecommerce and product teams. excentos Guided Selling was instrumented for iterative tuning of guided selling logic and catalog mappings to maintain relevance across online touchpoints.
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Jungheinrich France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Jungheinrich France ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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Jungheinrich France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Jungheinrich France
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jungheinrich France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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