Juniper Networks
1133 Innovation Way,
Sunnyvale, 94089, CA,
United States
Sunnyvale, 94089, CA,
United States
1 408-745-2000
Professional Services
Juniper Networks Technographics
Juniper Networks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Juniper Networks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10901 Juniper Networks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Juniper Networks has purchased the following applications: Coupa Invoice for AP Automation in 2016, Oracle Cloud HCM for Core HR in 2018, ServiceNow AI Platform for Generative AI Platforms in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Juniper Networks is running and its propensity to invest more and deepen its relationship with Coupa Software , Tungsten Automation , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Juniper Networks revenues, which have grown to $5.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Juniper Networks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Juniper Networks Tech Stack and Enterprise Applications
Juniper Networks ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016 Juniper Networks implemented Coupa Invoice as part of an AP Automation initiative to capture 100 percent of spend and improve supplier and employee adoption. The decision occurred while IT was executing an ERP transition from Oracle to SAP, and procurement set a goal to extend the ERP with Coupa to deliver a consumer-like buying experience across 44 countries.
The deployment centered on Coupa Invoice and was configured to enforce procure-to-pay workflows common to AP Automation, including electronic invoice capture, invoice-to-purchase order matching, approval routing and supplier onboarding. Juniper’s project team prioritized Coupa recommended best-practice processes over custom workflows, keeping configuration lean to accelerate rollout and adoption.
Integrations ran against eight external systems, explicitly including HR, ERP financials and tax software, enabling synchronized supplier master data and financial posting flows. A small internal implementation team of three half-time IT resources and two half-time procurement resources worked directly with the Coupa services team during an eight month implementation window to coordinate technical and data integrations.
Operational rollout used a big bang deployment to suppliers and employees, supplemented by a focused change management approach, live sessions for roughly 50 super users and short task-specific video recordings for end users. The program staffed an early war room for rapid issue resolution and benefited from day-to-day involvement by the head of Procurement to drive adoption and governance.
A year and a half after go-live Juniper Networks reported full adoption with 100 percent of spend flowing through Coupa Invoice, the consumer-like shopping experience directing employees to preferred suppliers. The procurement and IT partnership that extended the ERP with Coupa enabled the AP Automation implementation to achieve universal supplier participation and set the foundation for future expansion onto the Open Business Network and Coupa Sourcing.
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AP Automation | ERP |
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2019 | 2019 |
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ERP Financial | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2013 | 2013 |
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Juniper Networks HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft HCM | Oracle Cloud HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Juniper Networks implemented Oracle Cloud HCM as its Core HR solution. The deployment replaced Oracle PeopleSoft HCM and was cited among Oracle HCM Cloud customer wins reported that year, establishing Oracle Cloud HCM as Juniper's cloud-native Core HR platform.
Implementation scope centered on Core HR functional capabilities, including centralized worker profiles, organizational and position management, hire to retire lifecycle transactions, and HR master data consolidation. Configuration work addressed role-based access controls, configurable business rules, and embedded reporting and analytics to support HR transactions and compliance, all within the Oracle Cloud HCM application framework.
The architecture followed Oracle Cloud SaaS delivery, leveraging the Oracle Cloud HCM multi-tenant application stack rather than an on-premises model. Operational coverage aligned with Juniper Networks HR operations and the company employee population of 10,901, consolidating core HR records and workflows onto Oracle Cloud HCM. Governance changes included centralization of HR master data, standardization of transaction workflows, and application-level role and audit controls to enforce consistent HR processes under the Oracle Cloud HCM environment.
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Employee Experience, Employee Engagement | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2018 | 2018 |
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Talent Assessment | HCM |
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2023 | 2023 |
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Juniper Networks AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow AI Platform | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023 Juniper Networks implemented the ServiceNow AI Platform as a targeted move within the Generative AI Platforms category to strengthen corporate environmental, health and safety workflows and employee wellness monitoring. The implementation aligns with capabilities introduced in ServiceNow’s Now Platform Utah release, and Juniper has explicitly cited continued use of ServiceNow health and safety tools for in‑office teams and pandemic response such as vaccination and COVID test tracking as part of its operational controls.
The ServiceNow AI Platform implementation leverages AI Search and Document Intelligence capabilities available in the Utah release to accelerate information retrieval and automated text extraction, while the platform’s Process Optimization with RPA and Workforce Optimization modules provide the enterprise-level automation and schedule optimization features that support HR and operational teams. ServiceNow’s Health and Safety Incident Management is a central functional module referenced by Juniper, enabling incident reporting, assignment of corrective and preventative actions, and cross‑team visibility, and the Security Incident Response Workspace and Operational Resilience Workspace add contextual incident analysis and enterprise risk visibility for security and IT operations.
Operational scope for Juniper centers on the corporate environmental, health and safety organization and employee-facing services, with platform capabilities designed to connect silos and standardize workflows across HR, IT, and security functions. Governance and workflow changes include centralized incident reporting, automated assignment and tracking of remediation tasks, and a unified admin and agent experience to simplify management of workplace safety processes. The implementation is positioned to capitalize on the Utah release features that increase automation, simplify experiences, and improve organizational agility, and Log Export Service provides a built-in path to forward ServiceNow system and application logs into enterprise security analytics tools for integrated monitoring.
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Juniper Networks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2025 |
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Juniper Networks Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2024 | 2025 |
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Juniper Networks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Juniper Networks Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Juniper Networks eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Juniper Networks SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2019 | 2020 |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Juniper Networks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Juniper Networks EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2019 | 2019 |
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Juniper Networks ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2025 | 2025 |
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IT Service Management | ITSM |
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2010 | 2010 |
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Juniper Networks PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2015 | 2015 |
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Juniper Networks Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Juniper Networks SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2011 | 2011 |
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Sales Performance Management | SPM |
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2020 | 2020 |
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Juniper Networks TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2006 | 2006 |
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Juniper Networks PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2025 |
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Operating System (OS) | PaaS |
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2008 | 2008 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Juniper Networks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2020 |
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Juniper Networks CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Juniper Networks Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Juniper Networks
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Analytics and Business Reporting | Director | IT | |
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Head of Business Intelligence and Big Data Team | Director | IT | |
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Senior Director, Marketing Cloud and Analytics | Director | Marketing | |
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Executive Vice President, Chief Financial Officer | CXO | Finance | |
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VP, Corporate Controller and Chief Accounting Officer | CXO | Finance | |
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VP, Treasurer & Finance Operations | VP | Finance | |
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SVP and Chief Information Officer | CXO | IT | |
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Senior Director of Enterprise Business Applications | Director | IT | |
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Global Travel Manager | Manager | Finance | |
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Sr Director Finance | Director | Finance | |
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Finance Director - FP&A WW OPS | Director | Finance | |
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Senior Manager, Corporate Accounting | Manager | Finance | |
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Vice President - Global Procurement, Strategic Sourcing and Value Engineering | VP | Procurement | |
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Director of Sales Operations | Director | Sales | |
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Sr Manager, Sales Compensation | Manager | Sales | |
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Worldwide Compensation Administration Director | Director | HR | |
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Director of Global Sales | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Chief Accounting Officer | CXO | Finance | |
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Group Vice President, Finance | VP | Finance | |
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Director HR Technology | Director | HR | |
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Director of Information Technology | Director | IT | |
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Vice President Human Resources | VP | HR | |
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Director - Human Resources Business Partner | Director | HR | |
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Salesforce Administrator/ Developer | Manager | Marketing | |
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Apps Being Evaluated by Juniper Networks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Juniper Networks IT executives and key decision makers. This section highlights Juniper Networks's latest recorded technology evaluations, including Juniper Apstra (ex AOS) for Network Virtualisation on 2025-05-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Juniper Networks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-13 | Juniper Networks | Evaluated | Juniper Networks | Juniper Apstra (ex AOS) | Network Virtualisation | IaaS |
FAQ - APPS RUN THE WORLD Juniper Networks Technographics
Juniper Networks is a Professional Services organization based in United States,
with around 10901 employees and annual revenues of $5.30 billion.
Juniper Networks operates a diverse technology stack with applications such as
Coupa Invoice, Oracle Cloud HCM and ServiceNow AI Platform,
covering areas like AP Automation, Core HR and Generative AI Platforms.
Juniper Networks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Oracle and ServiceNow.
Juniper Networks recently adopted applications including
Salesforce Loyalty Management in 2025, ServiceNow ITSM in 2025 and UKG Great Place to Work Emprising in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Juniper Networks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Juniper Networks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Juniper Networks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.