Jws Waste & Recycling Services
Westport House,
Salford, M6 6LD,
United Kingdom
Salford, M6 6LD,
United Kingdom
44 16 1737-4545
Professional Services
Jws Waste & Recycling Services Technographics
Jws Waste & Recycling Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jws Waste & Recycling Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 83 Jws Waste & Recycling Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jws Waste & Recycling Services has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020, Zoho Desk for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jws Waste & Recycling Services is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jws Waste & Recycling Services revenues, which have grown to $24.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jws Waste & Recycling Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jws Waste & Recycling Services Tech Stack and Enterprise Applications
Jws Waste & Recycling Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Jws Waste & Recycling Services implemented Zoho SalesIQ, deploying the Chatbots and Conversational AI application as a web embedded customer engagement channel on its public website. The implementation uses Zoho SalesIQ's cloud hosted widget to provide real-time live chat, automated chatbot conversations, visitor tracking and proactive chat triggers, delivering conversational workflows at the point of web interaction. Configuration focused on chat routing, transcript capture and session context to support inbound customer inquiries and basic lead capture.
Operationally the Zoho SalesIQ deployment serves customer service and sales functions, centralizing web originated contacts through the embedded chat interface and aligning digital inquiries with existing support workflows. Governance and ownership were positioned around web operations and customer service teams who manage conversational scripts, operational hours and escalation routing, while analytics from Zoho SalesIQ inform adjustments to chat responses and handling procedures.
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Jws Waste & Recycling Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Jws Waste & Recycling Services implemented Microsoft 365 to support Collaboration. The 83 employee United Kingdom professional services firm provisioned a cloud-hosted Microsoft 365 tenancy to centralize communication and document workflows across administrative and operational staff.
The implementation leverages core Microsoft 365 services including Exchange Online for corporate email, SharePoint Online for document libraries and intranet pages, OneDrive for individual file sync and Microsoft Teams for persistent chat, meetings and collaboration. Office desktop and web applications provide content authoring and email client access, while platform configuration emphasizes shared document versioning, team channel structure and mail routing consistent with Collaboration deployments.
The Microsoft 365 deployment is surfaced on the company website, indicating corporate mail domains and hosted Microsoft 365 content are in use for external contact and content delivery. Operational coverage spans the companys UK operations and supports customer-facing, operations and back-office functions through a unified collaboration layer.
Governance is aligned to native Microsoft 365 identity and administration controls, using Azure Active Directory for identity, role based access controls for mailbox and SharePoint permissions, and platform retention and compliance settings typical for Collaboration environments. Administration is consolidated through the Microsoft 365 admin experience to manage users, policies and tenant configuration.
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Jws Waste & Recycling Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Desk | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Jws Waste & Recycling Services implemented Zoho Desk as its Customer Support platform. Zoho Desk is embedded on the company website to capture incoming customer inquiries and to create tracked support tickets from web-originated requests, using the cloud-hosted Zoho Desk application to centralize case intake. The deployment focuses on routing and centralizing web inquiries into a single support queue for the customer service and operations teams.
Implemented capabilities reflect core Customer Support modules, including ticket management, knowledge base driven self-service content, email handling for case creation and updates, and automation rules for routing and SLA enforcement. Operational scope centers on customer service and site-level service coordination within the United Kingdom operations, with governance built around standardized ticket queues, response templates, and routing rules to manage web-based customer interactions.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Jws Waste & Recycling Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Jws Waste & Recycling Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Jws Waste & Recycling Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Jws Waste & Recycling Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jws Waste & Recycling Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jws Waste & Recycling Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jws Waste & Recycling Services Technographics
Jws Waste & Recycling Services is a Professional Services organization based in United Kingdom,
with around 83 employees and annual revenues of $24.2 million.
Jws Waste & Recycling Services operates a diverse technology stack with applications such as
Zoho SalesIQ, Microsoft 365 and Zoho Desk,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
Jws Waste & Recycling Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp. and Microsoft.
Jws Waste & Recycling Services recently adopted applications including
DigitalOcean Droplets in 2021, Microsoft 365 in 2020 and Zoho Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jws Waste & Recycling Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jws Waste & Recycling Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jws Waste & Recycling Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.