Port Coquitlam, V3C 6L6, BC,
Canada
Jysk Canada Technographics
Jysk Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jysk Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Jysk Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jysk Canada has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jysk Canada is running and its propensity to invest more and deepen its relationship with Visa , PayPal , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jysk Canada revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jysk Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jysk Canada Tech Stack and Enterprise Applications
Jysk Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Jysk Canada implemented Visa Authorize.Net on its website to provide Payment Processing for online retail checkout. The deployment embeds Visa Authorize.Net into the ecommerce checkout and payment gateway layer to authorize card transactions, support capture workflows, and provide gateway-level fraud screening and tokenization consistent with Payment Processing platforms. The implementation explicitly covers the Canadian ecommerce site and supports payment acceptance and checkout authorization as the core online payment capability.
Visa Authorize.Net was configured to integrate with the site checkout and order management processes, creating a payment flow that routes customer card data to the gateway for real time authorization and token storage for subsequent settlement. Operational ownership rests with the ecommerce and finance teams for payment reconciliation, dispute and chargeback handling, and maintenance of PCI related controls, with workflows adjusted to centralize payment operations within the website checkout and order fulfillment process. The narrative centers on gateway configuration, checkout integration, and operational governance for Payment Processing rather than on backend finance system replacement.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Jysk Canada AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Jysk Canada implemented Zendesk Chat on its Canadian e-commerce website. Jysk Canada uses Zendesk Chat, a Chatbots and Conversational AI application, to support customer service and e-commerce operations on its website. The deployment is centered on an embedded web chat widget to capture visitor context and initiate live conversations.
Configuration includes proactive chat triggers, canned responses, session history capture, and agent routing to align web interactions with customer service workflows. The architecture follows a hosted SaaS model with the chat widget instrumented on product and checkout pages, enabling conversational continuity between sessions. Governance focused on chat response workflows, scripted replies, and agent shift coverage to operationalize the application within customer service teams.
|
Jysk Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Jysk Canada implemented Microsoft 365 for Collaboration across its Canadian operations. The implementation is visible in site metadata on the company website, and it was provisioned to support the 200-employee Canadian business with cloud-hosted productivity and collaboration capabilities.
Microsoft 365 configuration at Jysk Canada centers on core Collaboration capabilities, including enterprise Office applications, cloud email and calendaring, SharePoint Online for document collaboration and intranet content, and Microsoft Teams for synchronous communication and meetings. Operational governance emphasizes tenant administration and identity and access management, with centralized content controls and role-based access to support retail support and corporate office workflows across Canada.
|
Jysk Canada eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
eCommerce | eCommerce |
|
2012 | 2012 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2019 | 2019 |
|
Jysk Canada SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Order Management | SCM |
|
2012 | 2012 |
|
Jysk Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
Jysk Canada EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2018 | 2018 |
|
Jysk Canada ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
Jysk Canada PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Jysk Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Jysk Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jysk Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||