Kaleyra, Inc.
Via Marco D’Aviano, 2,
Milan, 20131,
Italy
Milan, 20131,
Italy
1 800-775-0982
Professional Services
Kaleyra, Inc. Technographics
Kaleyra, Inc. Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kaleyra, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 564 Kaleyra, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kaleyra, Inc. has purchased the following applications: Coginiti Platform for Analytics and BI in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kaleyra, Inc. is running and its propensity to invest more and deepen its relationship with Coginiti , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kaleyra, Inc. revenues, which have grown to $267.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kaleyra, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kaleyra, Inc. Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coginiti | Legacy | Coginiti Platform | Analytics and BI | Analytics and BI | n/a | 2024 | 2024 |
In 2024, Kaleyra, Inc. implemented the Coginiti Platform as the companywide Analytics and BI layer supporting marketing analytics and customer engagement analytics. The Coginiti Platform was adopted by Kaleyra’s BI team to centralize query logic and provide a self service query surface for marketing and engagement use cases, aligning analytics consumption with business reporting and campaign analysis workflows.
The implementation emphasized reusable analytics artifacts, with the team leveraging catalog and code reuse features to simplify analytics pipelines and reduce duplicated engineering effort. Coginiti Platform configurations focused on templated query libraries and reusable transformation patterns, enabling analysts to compose self service queries from standardized components while preserving data modeling and lineage within the analytics stack.
Operational scope covered marketing analytics and broader data engineering productivity across Kaleyra’s operations, with governance centered on catalog curation and controlled reuse of code artifacts. The deployment changed workflows by shifting routine query composition to analysts through self service, while data engineering concentrated on maintaining the reusable components, and this approach explicitly aimed to speed time to insight for marketing and customer engagement analytics.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Kaleyra, Inc. deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment provided cloud native productivity and communication services across the company and is explicitly referenced on Kaleyra’s corporate website.
The implementation centered on core Google Workspace components including Gmail, Calendar, Drive, Docs, Sheets, Meet, Vault, and the Admin console. Configuration work emphasized organization units and role based administration, mailbox and shared drive provisioning, and platform level security and retention policies available through Google Workspace.
Operational coverage extended across corporate functions such as engineering, operations, sales, and support, with access provisioned via web and mobile clients to support day to day communications and document collaboration. Centralized administration through the Google Workspace Admin console was used to manage user lifecycle, access controls, and policy enforcement.
Governance and rollout were structured around staged user provisioning, org unit segmentation, and standardized admin policies to align collaboration controls with departmental requirements. The Google Workspace (Formerly Google G-Suite) implementation served as the company wide Collaboration baseline for corporate communications and productivity.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Kaleyra, Inc. implemented Hotjar for Customer Experience on its public website. Hotjar was embedded as a client-side analytics snippet to instrument on-page behavior across their web properties, capturing session recordings, heatmaps, and on-site feedback. The implementation positioned Hotjar as a behavioral analytics layer supporting Marketing and Product UX workflows.
Functional modules typical to Hotjar used in this deployment included heatmaps, session replay, funnels and feedback surveys, enabling qualitative and quantitative analysis of visitor interactions. Data collection was executed in-browser with configuration for event capture and consent gating, and governance was managed by the digital marketing and UX teams to prioritize iterative website optimization.
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kaleyra, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kaleyra, Inc. Executives
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FAQ - APPS RUN THE WORLD Kaleyra, Inc. Technographics
Kaleyra, Inc. is a Professional Services organization based in Italy,
with around 564 employees and annual revenues of $267.7 million.
Kaleyra, Inc. operates a diverse technology stack with applications such as
Coginiti Platform, Google Workspace (Formerly Google G-Suite) and Hotjar,
covering areas like Analytics and BI, Collaboration and Customer Experience.
Kaleyra, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coginiti, Google and Contentsquare.
Kaleyra, Inc. recently adopted applications including
Coginiti Platform in 2024, Salesforce Sales Cloud in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kaleyra, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kaleyra, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kaleyra, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.