Kallidus
3rd Floor 1 Ashley Road,
Altrincham, WA14 2DT,
United Kingdom
Altrincham, WA14 2DT,
United Kingdom
44 12 8588-3911
Professional Services
Kallidus Technographics
Kallidus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kallidus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Kallidus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kallidus has purchased the following applications: Sage Intacct for ERP Financial in 2023, Drift AI Chatbot for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kallidus is running and its propensity to invest more and deepen its relationship with Sage , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kallidus revenues, which have grown to $35.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kallidus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kallidus Tech Stack and Enterprise Applications
Kallidus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, Kallidus implemented Sage Intacct as its ERP Financial application to support corporate finance and accounting functions. The deployment is observable in the Kallidus website technology footprint, indicating Sage Intacct is part of the company financial stack.
The Sage Intacct implementation emphasizes core ERP Financial capabilities, including the general ledger, accounts receivable, accounts payable, cash management, and financial reporting and dashboards. Configuration work aligns with automated AR and AP workflows, centralized ledger controls, and managed financial reporting typical of ERP Financial deployments, enabling structured month end and statutory close processes.
Operational coverage focuses on finance and accounting teams across the United Kingdom, with Sage Intacct surfaced on the public site as evidence of production use in the corporate finance landscape. Governance is expected to center on role based access, approval workflows, and financial controls to enforce accounting policies and support routine close orchestration.
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Kallidus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Kallidus deployed Drift AI Chatbot on its public website to introduce an embedded conversational layer for customer and prospect engagement. The Drift AI Chatbot implementation leverages Chatbots and Conversational AI capabilities to present a web chat widget, surface knowledge-driven responses, capture lead contact data, run qualification conversational flows, and escalate interactions to human agents when required. The deployment retains the full application name Drift AI Chatbot in operational usage and emphasizes conversational routing and automated FAQ handling as primary functional modules.
Operational ownership for the Drift AI Chatbot sits with commercial teams, with marketing and sales operations managing conversation content, bot playbooks, and escalation rules for human handoff. The implementation scope is explicitly website-facing, supporting inbound engagement and qualification workflows across the company website, and governance focuses on iterative content updates and conversation workflow stewardship rather than systems integration. Kallidus Drift AI Chatbot Chatbots and Conversational AI implementation aligns the application to marketing and sales business functions through managed bot flows and qualification logic.
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Kallidus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Kallidus implemented Microsoft 365 to establish a unified cloud collaboration platform. Microsoft 365 is used by Kallidus on their website and within internal workflows, and the deployment aligns with the Collaboration category.
The Microsoft 365 deployment was configured to provide core Collaboration capabilities such as Microsoft Teams for synchronous communication, SharePoint for intranet and document management, Exchange Online for email and calendaring, and OneDrive for individual cloud file storage. Configuration work focused on tenant-level settings, mail and calendar routing, document libraries, Teams channel architecture, and cloud file synchronization to support professional services workflows.
Governance was administered through centralized tenant administration using role-based access controls, Azure Active Directory identities, and information governance controls including retention and external sharing policies to meet corporate compliance needs. Operational coverage included sales, consulting, product, and marketing teams across the United Kingdom, with Microsoft 365 surfaced on the corporate website to enable external collaboration and managed content sharing.
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Kallidus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2018 | 2018 |
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Sales Engagement | CRM |
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2018 | 2018 |
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Kallidus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Kallidus PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2023 | 2023 |
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Kallidus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Kallidus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Kallidus
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Apps Being Evaluated by Kallidus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kallidus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kallidus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Kallidus Technographics
Kallidus is a Professional Services organization based in United Kingdom,
with around 200 employees and annual revenues of $35.7 million.
Kallidus operates a diverse technology stack with applications such as
Sage Intacct, Drift AI Chatbot and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Kallidus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Drift and Microsoft.
Kallidus recently adopted applications including
Sage Intacct in 2023, SMTP Transactional Emails in 2023 and Drift AI Chatbot in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kallidus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kallidus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kallidus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.