AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Karmak Tech Stack and Enterprise Applications

Karmak Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Karmak deployed Adobe Connect to support web conferencing and customer engagement on its public website. Adobe Connect, an Audio Video and Web Conferencing solution, is embedded on Karmak's site to present persistent meeting rooms and webinar entry points to external customers and partners. Deployment centers on browser based virtual meeting rooms and webinar capabilities, leveraging Adobe Connect features such as screen sharing, recorded sessions, shared content pods, and configurable room layouts to deliver instructor led demonstrations and client briefings. The Adobe Connect implementation is configured for branded experiences and registration flows exposed through the website front end, aligning meeting entry with Karmak's customer facing processes. Session management is organized around scheduled webinars and on demand meeting rooms to support both live events and recorded content distribution. Operational ownership spans customer facing and enablement teams within the Professional Services organization, using Adobe Connect to host demos, trainings, and support consultations for US customers. Administration is centralized to govern user roles, room provisioning, templates, and access controls, while web embedding reduces friction for external attendees accessing sessions from the corporate site. The implementation highlights Karmak's use of Adobe Connect within the Audio Video and Web Conferencing category for external engagement workflows rather than solely internal collaboration.
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2020 2020
Event Management Collaboration 2015 2015
Karmak Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adeptia Legacy Adeptia Automate Intelligent Document Processing Content Management n/a 2018 2018
In 2018, Karmak deployed Adeptia Automate to automate the processing and exchange of tens of thousands of parts, inventory, and order files daily between dealers and OEMs. Apps Category: Implementation centered on mapping and format transformation to normalize multiple vendor and dealer file formats, with inferred use of mapping modules and intelligent data parsing capabilities to standardize parts, inventory, and order records. The deployment documented more than 200 integrations and large volume throughput, and Adeptia Automate was configured to perform connector based integrations, batch orchestration, and format conversion to support high frequency file interchange. Adeptia Automate was positioned as a central processing hub to reduce manual formatting work and data errors. Operational scope targeted supply chain and operations functions across dealer networks and OEM interfaces in the United States, emphasizing file based interchange and automated routing of parts, inventory, and order files. Governance and workflow changes included standardized mapping templates and centralized processing flows to enforce consistent formatting and reduce exception handling, with role based handoffs between operations and technical teams. The case notes explicitly state the implementation reduced manual formatting and data errors, reflecting configuration and process adjustments tied to Adeptia Automate.
Karmak CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Marketing Cloud Marketing Automation CRM n/a 2018 2018
In 2018, Karmak implemented Salesforce Marketing Cloud as its Marketing Automation solution and instrumented the application on the corporate website to support digital engagement. The deployment reflects a cloud SaaS architecture and was positioned to centralize email marketing and web-driven customer engagement for the marketing organization at the United States-based professional services firm Karmak. Karmak configured Salesforce Marketing Cloud to deliver core Marketing Automation capabilities, including campaign orchestration, segmented audience management, content personalization, automated email workflows, and web tracking for behavioral data capture. The implementation emphasized data-driven campaign configuration and reusable automation workflows to support lead nurturing and ongoing customer communications managed by the marketing operations team. Operational integration focused on embedding tracking and delivery mechanisms into the public website, enabling web-to-marketing data flows and consent-aware contact collection for digital campaigns. Governance was organized around the marketing function, with process changes to campaign approval, segmentation standards, and opt-in management to align on consistent campaign execution using Salesforce Marketing Cloud.
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Karmak ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2020 2020
Karmak IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2000 2000

IT Decision Makers and Key Stakeholders at Karmak

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Karmak Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Karmak IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Karmak digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Karmak Technographics
Karmak is a Professional Services organization based in United States, with around 250 employees and annual revenues of $50.0 million.
Karmak operates a diverse technology stack with applications such as Adobe Connect, Adeptia Automate and Salesforce Marketing Cloud, covering areas like Audio Video and Web Conferencing, Intelligent Document Processing and Marketing Automation.
Karmak has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, Adeptia and Salesforce.
Karmak recently adopted applications including Salesforce Sales Cloud in 2021, GoDaddy Webmail in 2020 and LogMeIn GoToMyPC in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Karmak’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Karmak’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Karmak technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.