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Kassanet Pieterse Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kassanet Pieterse and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Kassanet Pieterse employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kassanet Pieterse has purchased the following applications: Exact Service Management for Field Service Management in 2018, Microsoft 365 for Collaboration in 2020, Exact Synergy for Document Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kassanet Pieterse is running and its propensity to invest more and deepen its relationship with Exact Software , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kassanet Pieterse revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kassanet Pieterse intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Service Management | Field Service Management | ERP Services and Operations | BrainSys | 2018 | 2018 |
In 2018, Kassanet Pieterse implemented Exact Service Management, a Field Service Management application. The deployment was carried out with BrainSys and concentrated on centralizing the companys service operations and cashier workflows within the Exact product family.
Exact Service Management was configured to manage service call status and to streamline on-site processes, using standard Field Service Management capabilities such as service call tracking, scheduling and dispatch workflows, and invoicing automation. Configuration emphasized cashier-facing functionality, providing the cashier with enhanced visibility into service status and automated invoice generation to reduce manual billing steps.
The implementation included an explicit integration with Exact Synergy for automatic invoicing, enabling invoicing to be produced from service transactions recorded in Exact Service Management. Operational coverage focused on service delivery and finance functions, and governance changes aligned workflows so that service teams update call status and the cashier triggers automated invoicing. Customers reported that Kassanet Pieterse now works more efficiently and proactively, and internal outcomes cited include better insight into service calls, more efficient handling, and time savings through automatic invoicing from Exact Synergy.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Synergy | Document Management | Content Management | BrainSys | 2018 | 2018 |
In 2018, Kassanet Pieterse implemented Exact Synergy from Exact Software, engaging BrainSys as the system integrator to align document and service workflows with Exact’s service product ecosystem. The implementation was positioned to consolidate service documentation and invoicing inside Exact’s platform stack while retaining the company’s existing service process orientation.
Exact Synergy was configured to serve Document Management needs, with functional emphasis on service call status tracking, document capture and routing, workflow orchestration for service tasks, and automated invoicing. The deployment delivered cashier-facing capabilities that streamline the service process, enabling automatic invoice generation by Exact Synergy and more efficient handling of service transactions.
Operational coverage centered on service operations and the cashier function at Kassanet Pieterse, with BrainSys managing the integration and rollout. The implementation linked Exact Synergy workflows to the firm’s service call lifecycle to provide better insight into status and to support more proactive customer engagement.
Reported outcomes from the engagement included time savings through automatic invoicing in Exact Synergy, improved visibility into the status of service calls, and higher customer-reported satisfaction due to more efficient and proactive operations. Governance focused on embedding Exact Synergy into service process handoffs and cashier workflows to centralize document management and billing within Exact Software’s suite.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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