KAYAK
7 Market Street,
Stamford, 06902, CT,
United States
Stamford, 06902, CT,
United States
1 203-899-3100
Professional Services
KAYAK Technographics
KAYAK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KAYAK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 KAYAK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KAYAK has purchased the following applications: PairSoft PaperSave AP Automation for AP Automation in 2017, Greenhouse ATS for Applicant Tracking System in 2019, EZOfficeInventory for Enterprise Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KAYAK is running and its propensity to invest more and deepen its relationship with Pairsoft , Oracle , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KAYAK revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KAYAK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KAYAK Tech Stack and Enterprise Applications
KAYAK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pairsoft | Legacy | PairSoft PaperSave AP Automation | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, KAYAK implemented PairSoft PaperSave AP Automation, an AP Automation application, to automate vendor invoice processing for its AP/finance function. The deployment targeted KAYAK’s international operations covering 34 countries and supported multi entity, multi currency transaction processing within centralized accounts payable workflows.
PairSoft PaperSave AP Automation was configured to ingest and classify vendor invoices, provide centralized document processing, and enforce flexible approval routing across entities. The implementation integrated with Sage Intacct to synchronize financial postings and vendor master data, and it included an EFT upload capability to banks to enable electronic payments.
Operational governance emphasized centralized processing and standardized invoice routing, with exception handling and approval workflows aligned to multi entity accounting needs. According to the vendor case study, the rollout improved AP visibility across international entities and reduced duplicate payments while enabling EFT bank uploads.
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ERP Financial | ERP |
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2017 | 2017 |
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KAYAK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, KAYAK deployed Greenhouse ATS, implementing an Applicant Tracking System to centralize recruiting activity for its talent acquisition and hiring teams. The Greenhouse ATS instance is embedded on KAYAKs website, operating as the primary career site integration for job posting and candidate intake across the organization.
The implementation leverages core Applicant Tracking System capabilities, including job requisition publishing, candidate tracking through configurable pipelines, interview orchestration and structured scorecards, offer management, and recruiting analytics. Greenhouse ATS was configured to standardize hiring stages and interviewer workflows, aligning recruiting operations with KAYAKs existing hiring practices and interviewer calibration processes.
Deployment follows a cloud-hosted SaaS model with web-based career site integration, enabling applicants to apply directly on KAYAKs website and route candidate records into the Greenhouse ATS pipeline. The configuration emphasizes candidate data centralization and pipeline visibility for recruiters and hiring managers, supporting end-to-end application processing from posting to offer.
Governance focused on recruiting process control, where Greenhouse ATS became the system of record for candidate activity and hiring decisions, with role-based access for recruiters and hiring managers and standardized interview scorecards to improve consistency. The rollout targeted recruiting and hiring functions across the company, embedding Greenhouse ATS into KAYAKs talent acquisition workflow and career site experience.
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KAYAK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EZOfficeInventory | Legacy | EZOfficeInventory | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
KAYAK adopted EZOfficeInventory in 2017 to centralize IT asset tracking and maintenance across its global offices. The deployment used EZOfficeInventory as an Enterprise Asset Management solution to provide QR-code tagging, real-time asset visibility, and maintenance workflow orchestration for IT and operations teams.
Configuration focused on physical inventory and tagging, centralized asset records, maintenance ticketing and assignment, and automated equipment provisioning workflows tied to employee onboarding. EZOfficeInventory was configured to support QR-code scanning for asset checkouts and returns, and to maintain a single source of truth for asset status and location.
Operational scope covered KAYAK’s worldwide offices and supported IT, facilities, and onboarding functions, consolidating asset lifecycle activities under a unified Enterprise Asset Management platform. The implementation emphasized standardized tagging and workflow-driven maintenance to reduce administrative complexity in provisioning and returns.
Governance and process changes included centralized asset ownership, standardized tagging rules, and workflow controls for provisioning during onboarding and for maintenance requests. According to the vendor case study, the deployment produced real-time asset visibility, reduced administrative overhead for onboarding and equipment provisioning, and contributed to lower employee acquisition costs.
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KAYAK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2011 | 2011 |
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KAYAK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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KAYAK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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KAYAK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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KAYAK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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KAYAK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Digital Workspace | IaaS |
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2012 | 2012 |
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KAYAK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at KAYAK
| First Name | Last Name | Title | Function | Department | Phone | |
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VP of Information Technology | VP | IT | |
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Chief Information Officer | CXO | IT | |
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VP Technology | VP | IT | |
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SVP, Controller | VP | Finance | |
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Director of Talent | Director | HR | |
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CFO | CXO | Finance | |
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Director Global Tax & Treasury | Director | Finance | |
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HR Operations Director | Director | HR | |
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Manager, Accounting | Manager | Finance | |
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Director, Accounting & Reporting | Director | Finance | |
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Apps Being Evaluated by KAYAK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KAYAK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KAYAK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD KAYAK Technographics
KAYAK is a Professional Services organization based in United States,
with around 1100 employees and annual revenues of $180.0 million.
KAYAK operates a diverse technology stack with applications such as
PairSoft PaperSave AP Automation, Greenhouse ATS and EZOfficeInventory,
covering areas like AP Automation, Applicant Tracking System and Enterprise Asset Management.
KAYAK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pairsoft, Greenhouse and EZOfficeInventory.
KAYAK recently adopted applications including
Silverfort Identity Security Platform in 2023, Cisco Webex Meetings in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KAYAK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KAYAK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KAYAK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.