Kansas City, 64105, MO,
United States
Kansas City Power & Light Technographics
Kansas City Power & Light Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kansas City Power & Light and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1789 Kansas City Power & Light employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kansas City Power & Light has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Verint Predictive Experience (formerly Verint ForeSee) for Customer Experience in 2021, Oracle Primavera P6 Enterprise Project Portfolio Management for Project Portfolio Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kansas City Power & Light is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Verint Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kansas City Power & Light revenues, which have grown to $1.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kansas City Power & Light intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kansas City Power & Light Tech Stack and Enterprise Applications
Kansas City Power & Light Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 Kansas City Power & Light implemented Cisco Webex Meetings as its web-based conferencing tool, deploying the application within the Audio Video and Web Conferencing category on its corporate website. The Cisco Webex Meetings installation is surface-facing, providing customers and external stakeholders with browser join flows and scheduled meeting links from the company site.
Cisco Webex Meetings was configured to deliver standard Audio Video and Web Conferencing capabilities including multi-party video, audio bridging, screen sharing, and meeting recording, aligning with typical meeting lifecycle workflows such as scheduling, attendee registration, and post-meeting content access. The deployment emphasizes web-embedded access patterns, with join links and meeting widgets surfaced directly on kcpl.com to simplify external participant onboarding.
Operational coverage centers on externally facing communications and customer engagement use cases that originate from the public website, enabling virtual touchpoints with customers and partners. Administrative control and meeting governance are maintained through Cisco Webex Meetings administration features, which centralize host controls, user permissions, and meeting configuration for site-hosted events.
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Collaboration | Collaboration |
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2015 | 2015 |
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Kansas City Power & Light CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verint Systems | Legacy | Verint Predictive Experience (formerly Verint ForeSee) | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Kansas City Power & Light implemented Verint Predictive Experience (formerly Verint ForeSee) on its public website to instrument digital channels for experience measurement. The deployment situates Verint Predictive Experience as a Customer Experience platform used to capture on-site feedback and quantitative experience signals from customer-facing web pages.
The implementation configures client-side tagging and JavaScript-based page instrumentation to collect page-level metrics, on-site feedback surveys, and predictive experience scores. Verint Predictive Experience dashboards and analytics capabilities are used to aggregate scores and feedback into experience metrics and qualitative insight, supporting customer experience and digital analytics workflows.
Operational coverage is focused on the kcpl.com domain and other customer-facing web entry points, routing feedback into CX and digital teams for review. Governance is organized around recurring measurement and reporting, with collected experience data intended to inform customer experience management, web optimization, and service channel prioritization.
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Kansas City Power & Light PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Primavera P6 Enterprise Project Portfolio Management | Project Portfolio Management | PPM | n/a | 2016 | 2016 |
In 2016, Kansas City Power & Light deployed Oracle Primavera P6 Enterprise Project Portfolio Management to support planning and execution of capital power projects. The deployment used Oracle Primavera P6 Enterprise Project Portfolio Management across both on-premises and cloud delivery models as part of a utility-focused program cited alongside other regional utilities.
The implementation of Oracle Primavera P6 Enterprise Project Portfolio Management centered on enterprise scheduling, resource management, cost control, portfolio planning, and baseline and progress tracking, reflecting standard Project Portfolio Management capabilities for capital programs. Configuration emphasized centralized scheduling and integrated cost and resource planning modules to coordinate engineering, construction, and outage projects.
Operational scope addressed enterprise capital project governance and standardized project controls across business functions including engineering, construction management, and operations. The rollout narrative indicates application across power project portfolios for cross-organizational planning and execution rather than a single departmental pilot.
The Oracle announcement states that Kansas City Power & Light successfully selects, plans, and executes power projects using Oracle Primavera P6 Enterprise Project Portfolio Management, aligning the application with Project Portfolio Management objectives for utility capital delivery. The deployment positions Primavera as a foundation for disciplined portfolio governance and program level scheduling across the organization.
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Kansas City Power & Light PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Kansas City Power & Light CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kansas City Power & Light
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Kansas City Power & Light Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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