AI Buyer Insights:

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

KEEN Footwear Germany
Location
c/o ’s-Heerenberg,
Wesel, 46483,
Germany
Website
https://www.keenfootwear.de/
Phone
n/a
Artw industry
Retail
Employee
Revenue

KEEN Footwear Germany Technographics

KEEN Footwear Germany Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by KEEN Footwear Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 KEEN Footwear Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that KEEN Footwear Germany has purchased the following applications: Zendesk Support Ticketing System for Customer Support in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems KEEN Footwear Germany is running and its propensity to invest more and deepen its relationship with Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing KEEN Footwear Germany revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KEEN Footwear Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

KEEN Footwear Germany Tech Stack and Enterprise Applications

KEEN Footwear Germany CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Support Ticketing System Customer Support CRM Byteleaders 2024 2024
In 2024, KEEN Footwear Germany implemented the Zendesk Support Ticketing System as its Customer Support platform to centralize Fan Service operations across Europe. The deployment was provisioned through Byteleaders, which provides the entire European customer service, manages and maintains the Zendesk environment, and delivers German-language support as the service provider. The Zendesk Support Ticketing System was configured to handle first-line customer contact via email and outgoing telephony, and Byteleaders operates a proactive call to prevent returns workflow that contacts consumers who ordered multiple pairs to advise on sizing. Functional capabilities implemented include multi-channel ticket routing, centralized inbox management, and outbound call orchestration tied to order context within the support instance. Integrations explicitly include Shopify to surface order and product context inside support tickets, and the Zendesk Support Ticketing System is maintained to reflect seasonal product catalog updates and specific product guidance for certain medical use cases. Operational coverage spans KEEN Fan Service across Europe with primary activity in Germany, and staffing levels are flexibly scaled up and down during spring and autumn peak periods to handle seasonal effects in customer contact. Governance and process responsibilities are outsourced to Byteleaders, with regular meetings and work consultations that keep customer advisors current on new collections, sustainability practices, and product suitability, effectively making the external team an extension of KEEN’s organization. The implementation centralizes customer support processes in Zendesk, embeds product advisory workflows, and operationalizes a returns prevention cadence through outbound calling managed by Byteleaders.

IT Decision Makers and Key Stakeholders at KEEN Footwear Germany

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by KEEN Footwear Germany Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KEEN Footwear Germany IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KEEN Footwear Germany digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD KEEN Footwear Germany Technographics
KEEN Footwear Germany is a Retail organization based in Germany, with around 10 employees and annual revenues of $1.0 million.
KEEN Footwear Germany operates a diverse technology stack with applications such as Zendesk Support Ticketing System, covering areas like Customer Support.
KEEN Footwear Germany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk.
KEEN Footwear Germany recently adopted applications including Zendesk Support Ticketing System in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KEEN Footwear Germany’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates KEEN Footwear Germany’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KEEN Footwear Germany technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.