KELAG Technographics
KELAG Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KELAG and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1578 KELAG employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KELAG has purchased the following applications: Prescreen ATS for Applicant Tracking System in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Oracle Service Cloud (ex RightNow) for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KELAG is running and its propensity to invest more and deepen its relationship with Prescreen , tts , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KELAG revenues, which have grown to $1.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KELAG intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KELAG Tech Stack and Enterprise Applications
KELAG HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prescreen | Legacy | Prescreen ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, KELAG implemented Prescreen ATS, an Applicant Tracking System, and deployed it on their public careers pages to capture external job applications. Prescreen ATS is used as the primary recruitment intake channel on the KELAG website, routing candidate submissions into an online applicant workflow. The implementation explicitly supports core recruiting functions for HR and hiring managers across the organization.
The deployment follows a web based SaaS delivery model that integrates the career site with applicant intake, job posting, and candidate pipeline management. Functional modules in use align with standard Applicant Tracking System capabilities, including job requisition publishing, application forms, candidate screening and status tracking, interview scheduling, and reporting for compliance and hiring governance. Operational governance is centered in HR with configured user roles for recruiters and hiring managers and standardized workflow stages to manage candidate progress within Prescreen ATS.
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Digital Adoption | HCM |
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2007 | 2007 |
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KELAG Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, KELAG implemented Cisco Webex Meetings on its public website. Cisco Webex Meetings, an Audio Video and Web Conferencing application, is used to provide browser-based audio and video sessions for web-initiated meetings and external engagement flows.
The deployment focuses on web-embedded meeting access and standard Webex capabilities, including interactive video, audio bridging, screen sharing, meeting scheduling, and session recording consistent with Cisco Webex Meetings functionality. Configuration emphasizes join-from-browser workflows to minimize client installation friction for external participants and to support one-click access from website pages.
Operational coverage centers on customer and partner touchpoints exposed via the corporate site, while also aligning with internal meeting needs across corporate communications and customer service functions. Governance is organized around standardized public meeting links, moderator controls, and browser authentication patterns to insure consistent session moderation and access management for the Cisco Webex Meetings deployment.
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KELAG CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Service Cloud (ex RightNow) | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, KELAG implemented Oracle Service Cloud (ex RightNow) on their website to operationalize customer-facing service channels. The Oracle Service Cloud (ex RightNow) deployment is classified under the Customer Support category and was provisioned to deliver web self-service, case management, knowledge management, and customer interaction tracking for online account holders and service inquiries.
The implementation uses Oracle Service Cloud as a cloud delivered customer support platform embedded into KELAG's public website, enabling web forms, knowledge-base driven self-help, and routed case creation for the customer service organization. Operational coverage centers on customer service and digital channel teams, with configuration focused on service automation, interaction history, escalation rules, and agent console workflows to support utilities-specific customer requests and digital engagement.
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KELAG IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Workspace | IaaS |
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2018 | 2018 |
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KELAG CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at KELAG
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by KELAG Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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