Daerah Khusus Ibukota Jakarta, 10270,
Indonesia
Kementerian Pendidikan dan Kebudayaan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kementerian Pendidikan dan Kebudayaan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4400 Kementerian Pendidikan dan Kebudayaan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kementerian Pendidikan dan Kebudayaan has purchased the following applications: HirePro Video Interviews for Video Interviewing in 2025, Zendesk Service for Customer Support in 2022, Telkom Indonesia Hosting for Application Hosting and Computing Services in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kementerian Pendidikan dan Kebudayaan is running and its propensity to invest more and deepen its relationship with HirePro , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kementerian Pendidikan dan Kebudayaan revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kementerian Pendidikan dan Kebudayaan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HirePro | Legacy | HirePro Video Interviews | Video Interviewing | HCM | n/a | 2025 | 2025 |
In 2025, Kementerian Pendidikan dan Kebudayaan implemented HirePro Video Interviews under the Video Interviewing category to support national English teacher assessments in Indonesia. The deployment was oriented to scale remote assessment workflows for the Ministry of Education and Culture, with a focus on securely administering high-volume language assessments for teachers across the country.
The implementation combined HirePro Video Interviews with fraud-proof remote proctoring and assessment orchestration capabilities, aligning video capture, proctor monitoring, and assessment scheduling into a single workflow. Configuration emphasized automated recording for audit, candidate authentication workflows consistent with proctoring, and timed assessment orchestration to standardize exam administration.
HirePro delivered the solution in collaboration with Pearson, integrating Pearson assessment content and proctoring protocols into the HirePro Video Interviews workflow to enable secure online delivery. Operational coverage and scheduling supported national teacher English assessments, with more than 20,000 teachers assessed within the first six months of the program.
Governance centered on centralized assessment orchestration and proctoring policy enforcement managed by the ministry, transforming examination logistics and candidate scheduling processes. The project explicitly improved time and cost efficiency for national assessments, while delivering a scalable, proctoring-driven Video Interviewing platform for large scale education assessment use.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Telkom Indonesia | Legacy | Telkom Indonesia Hosting | Application Hosting and Computing Services | IaaS | n/a | 2024 | 2024 |
In 2024 Kementerian Pendidikan dan Kebudayaan used Telkom Indonesia Hosting within a Pusat Data Nasional Sementara environment to provide Application Hosting and Computing Services for its scholarship portal and related information services. The June 2024 ransomware event impacted the ministry's hosted services on Telkom Group infrastructure, with public reporting indicating the beasiswa portal was among services affected and later recovered by mid July 2024. Telkom Indonesia Hosting is described in this context as the application hosting layer providing compute and storage tenancy for the ministry's web applications and public information services.
Implementation focused on application hosting of scholarship and portal services consistent with standard Application Hosting and Computing Services capabilities, including multi tenant compute, persistent storage, and backup and restore workflows. Configuration and operational activity emphasized tenant isolation and prioritized restoration sequencing, as Kominfo and Telkom coordinated with tenants to run backup verification and recovery procedures for the affected services. The Telkom Indonesia Hosting environment supported restoration of content and application availability for the ministry's beasiswa service during the recovery window.
Operational coverage included the ministry's public facing scholarship portal and other information services hosted on the Pusat Data Nasional Sementara platform operated on Telkom Group infrastructure, with Kominfo engaged as a coordinating authority for incident prioritization. Governance adjustments were reported in the form of tenant prioritization for restoration and reliance on backup artifacts during mid July 2024 recovery operations, reflecting an operational emphasis on coordinated incident response between Telkom, Kominfo, and ministry application owners. The narrative centers on Kementerian Pendidikan dan Kebudayaan, Telkom Indonesia Hosting, Application Hosting and Computing Services, and the hosted scholarship portal as the primary business function affected and restored.
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