Apps Run The World

Kempinski Hotels Software Purchases and Digital Transformation Initiatives

Last updated on 2021-08-18 17:17:00

Discover the latest software purchases and digital transformation initiatives being undertaken by Kempinski Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Kempinski Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Kempinski Hotels has purchased the following applications: Salesforce Sales Cloud for Sales Automation,Sales Engagement in 2021, Mailchimp Mandrill for Transactional Email in 2021, Redsift OnDMARC for Secure Email Gateways (SEGs) in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Kempinski Hotels is running and its propensity to invest more and deepen its relationship with Salesforce , Rocket Science Group , Redsift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Kempinski Hotels revenues, which have grown to $1.70 billions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kempinski Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Kempinski Hotels S.A. is a hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft. Kempinski Hotels currently operates 75 five-star hotels and residences in 30 countries.

Scope and Challenges

Kempinski Hotels, Europe's oldest luxury hotel group, in 2016 has begun the implementation process of Infor Dynamic Enterprise Performance Management (d/EPM). The solution was planned to be deployed across the group's 73 five-star hotels in 31 countries throughout Europe, the Middle East, Africa, and Asia and was designed to serve as a unified business intelligence platform, complementing the existing installation of Infor EzRMS.

The combination of both solutions integrated with the group's finance systems was expected to enable Kempinski to consolidate and analyze financial, operational, market and performance data from multiple sources, enabling faster and better-informed decision-making by providing a more holistic view of forecasting, revenues, and costs.

Outcome and Implications

By adding Infor d/EPM, Kempinski benefited from insights into specific business drivers on a single platform. For the first time, the group has access to real-time performance visibility across its business and is in a position to achieve increased consistency in demand management, distribution, and account production analysis. Infor d/EPM makes use of Infor ION, Infor's light middleware technology, to integrate with Kempinski financial systems, Infor EzRMS as well as other third-party systems.

Revenue management forecasts, as well as data from other sources such as finance, operations, reservations, demand and reputation systems, are sent automatically to Infor d/EPM, providing at-a-glance information which is designed to help with better decision making at all levels. Corporate executives and individual hotel managers can benefit from an easier web and mobile access.

Quotes

"We had full confidence when selecting Infor's Business Intelligence solution, due to their proven track record of providing leading technology solutions, and their ability to support and work alongside our teams during the implementation process. They are resourceful and think along with our business needs as a true partner rather than as just a systems provider." - said Riko van Santen, Vice President Digital Strategy & Distribution at Kempinski Hotels. 


Boulevard du Pont-d\\\Arve 28
Geneve, 1205 , x
Switzerland
+41 81 838 38 38
https://www.kempinski.com/
Industry Employees Revenue
Leisure and Hospitality 24000 $1.70B

Enterprise Software and Cloud Applications being used by Kempinski Hotels


Vendor Old Product New Product Category Market Users VAR/SI When Live
Google Legacy Applications Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a n/a 2012 2012
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Web Content Management Content Management Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Sales Automation,Sales Engagement CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe EPM EPM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Financial Consolidation and Close ERP Financial Management Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Subscription and Recurring Billing ERP Financial Management Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Reservation Management ERP Services and Operations Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Secure Email Gateways (SEGs) IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Web Application Firewalls (WAF) IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2018 2018
Vendor Old Product New Product Category Market Users VAR/SI When Live
Rocket Science Group Legacy Applications Mailchimp Mandrill Transactional Email PaaS n/a n/a 2021 2021
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2018 2018
Vendor Old Product New Product Category Market Users VAR/SI When Live

IT Decision Makers and Key Stakeholders at Kempinski Hotels


First Name Last Name Title Email Phone
Subscribe Subscribe Vice President Information Technology Subscribe Subscribe
Subscribe Subscribe Vice President Digital Strategy & Distribution Subscribe Subscribe
Subscribe Subscribe Director of Reporting Subscribe Subscribe