Ashford, TN25 4AZ,
United Kingdom
Kent Community Health United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kent Community Health United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5300 Kent Community Health United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kent Community Health United Kingdom has purchased the following applications: Civica Health Jobs UK for Talent Sourcing in 2020, Access Rio EPR for Patient Management in 2025, Riverbed APM for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kent Community Health United Kingdom is running and its propensity to invest more and deepen its relationship with Civica , The Access Group , Riverbed Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kent Community Health United Kingdom revenues, which have grown to $430.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kent Community Health United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Health Jobs UK | Talent Sourcing | HCM | n/a | 2020 | 2020 |
In 2020, Kent Community Health United Kingdom implemented Civica Health Jobs UK as its recruitment and applicant tracking solution. The deployment uses Civica Trac, marketed as Civica Health Jobs UK, to process candidate and workforce recruitment data for HR across Kent, England, addressing Talent Sourcing requirements.
Civica Health Jobs UK provides core applicant tracking and vacancy management functions, including candidate data capture, workflow routing for shortlisting and interview scheduling, and recruitment recordkeeping consistent with NHS hiring practices. The application name Civica Health Jobs UK is explicitly referenced by the trust, indicating its role in candidate lifecycle management and compliance-oriented data handling within Talent Sourcing workflows.
The trust's privacy and fair processing notice explicitly lists Civica UK Limited Trac as a recipient and processor of recruitment data, confirming a processor relationship and direct data flows to Civica Health Jobs UK for HR operations. Operational coverage is HR across Kent, England, encompassing candidate intake, workforce recruitment processing, and retention of recruitment records, with governance focused on fair processing notifications as documented by the trust.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Rio EPR | Patient Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Kent Community Health United Kingdom is included in a multi trust rollout of Access Rio EPR, an Electronic Patient Record deployment that incorporates an AI powered dictation capability. The go live is part of a coordinated August pilot across four NHS trusts using the Smart Notes module embedded in Access Rio EPR, with Kent Community Health NHS Foundation Trust identified as a participating site.
The implementation focuses on the Smart Notes capability, which provides automatic transcription of clinician consults, AI generated clinical summaries, and mobile first documentation for community based staff including district nurses. Smart Notes is delivered as a module within Access Rio EPR and supports offline capture on mobile devices, enabling real time case note creation without reliance on handwritten notes.
Integration scope is explicitly bounded to a Microsoft collaboration, with Smart Notes developed in partnership with Microsoft and configured to operate against a ring fenced AI model so patient data within Access Rio EPR is not used for external model training. The pilot covers clinical documentation workflows across community nursing and wider clinical teams at Oxleas NHS Foundation Trust, North East London NHS Foundation Trust, Lancashire and South Cumbria NHS Foundation Trust, and Kent Community Health NHS Foundation Trust.
Governance for the rollout is staged as a pilot with plans for wider rollout following initial evaluation, and includes a planned pilot of an Explanation of Benefits feature that will provide clinicians with transparent, easy to understand summaries of how AI derived recommendations were reached. Operational adjustments center on shifting from post visit manual transcription to real time documentation within Access Rio EPR, changing clinician and community nursing workflows and documentation governance to accommodate AI assisted notes.
Outcomes cited in the implementation materials are explicit, the Smart Notes release is registered as a Class 1 Medical Device with MHRA and is predicted to save an average of three minutes per case note, a saving that is projected to equate to 1.2 million days of clinical time across the Rio user community. The rollout materials also reference findings that such time savings can improve job satisfaction, reduce burnout, and support staff well being, framing the pilot as both a clinical documentation and workforce wellbeing intervention.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Riverbed Technology | Legacy | Riverbed APM | Application Performance Management | ITSM | n/a | 2023 | 2023 |
In 2023, Kent Community Health deployed Riverbed APM. The deployment used Riverbed Aternity to instrument clinician endpoints and monitor Electronic Patient Record application performance within the Application Performance Management category.
The implementation focused on endpoint and application instrumentation, using Aternity DEM capabilities to capture device-level telemetry, user experience metrics, automated remediation triggers, and accelerated root-cause analysis workflows. Functional capabilities included clinician device monitoring, EPR transaction performance tracing, automated remediation actions for common device issues, and centralized digital experience dashboards tied to incident investigation.
Operational coverage targeted clinical user devices and the IT service desk, changing incident response by surfacing device-level causation and enabling faster troubleshooting. Riverbed Aternity usage is explicit in the vendor case study, and outcomes reported include reduced service desk tickets, improved clinician digital experience, and lower asset refresh costs through identification of devices that did not require replacement.
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