Walker, 70785, LA,
United States
Kent's Plumbing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kent's Plumbing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Kent's Plumbing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kent's Plumbing has purchased the following applications: FieldEdge for Field Service Management in 2015, Microsoft 365 for Collaboration in 2017, GoDaddy for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kent's Plumbing is running and its propensity to invest more and deepen its relationship with Xplor Technologies , Microsoft , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kent's Plumbing revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kent's Plumbing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xplor Technologies | Legacy | FieldEdge | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Kent's Plumbing implemented FieldEdge from Xplor Technologies, deploying the FieldEdge application to support its small office and field operations. FieldEdge is a Field Service Management application that was configured to connect office administrative workflows with field service execution for an 18 employee professional services firm based in the United States.
The implementation focused on core Field Service Management modules, configured for scheduling and dispatch, work order management, mobile technician job management, invoicing, and customer records. Administrative users leveraged FieldEdge for accounts payable tasks, sending and processing payments, submitting unpaid invoices, and bookkeeping activities, which aligns with the Assistant Office Manager role responsibilities documented for Kent's Plumbing.
Operational coverage extended across office administration and field technician activities, enabling job assignment and invoice workflows that accommodated interactions with multiple contracting companies. The deployment operated alongside Excel based record keeping during routine financial processing, indicating coexistence of spreadsheet processes with FieldEdge workflows for reconciliation and bookkeeping.
Governance and process ownership were centered on the office management function, with the Assistant Office Manager executing payment processing and invoice follow up through FieldEdge. Kent's Plumbing FieldEdge Field Service Management configuration therefore tied field service execution to accounts payable and bookkeeping business functions, consolidating work order to billing workflows under a single application.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Kent's Plumbing implemented Microsoft 365 to provide Collaboration across the company. The deployment is visible on the company website and was provisioned for the firm's 18 employees to support administrative functions, customer communications, scheduling, and coordination with field technicians, positioning Microsoft 365 as the primary Collaboration platform for Kent's Plumbing business functions.
The implementation centered on Microsoft 365 modules including Exchange Online for email, Microsoft Teams for real-time communication, SharePoint for shared document libraries, and OneDrive for user file sync, following a single-tenant cloud architecture administered by the company. Functional capabilities configured include email hosting, team chat, document collaboration, calendar scheduling, and mobile access, enabling Collaboration workflows between office staff and field crews. Governance was managed through tenant administration, account provisioning, and standard security and access controls consistent with small business Microsoft 365 deployments.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Kent's Plumbing began using GoDaddy to host and manage its public website. Kent's Plumbing uses GoDaddy for Application Hosting and Computing Services to provide domain registration, DNS management, and site hosting for its customer facing web presence at https://www.kentscompanies.com.
The deployment reflects a single site hosting architecture appropriate for an 18 employee professional services firm, with GoDaddy responsible for infrastructure, DNS, and application delivery. Operational ownership of content updates and basic site administration is handled internally, supporting customer contact workflows, service listings, and local service area information while governance focuses on availability and basic security configuration.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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