Kerr Consulting
25510 McDonald Rd,
The Woodlands, 77380, TX,
United States
The Woodlands, 77380, TX,
United States
1 800-352-4032
Professional Services
Kerr Consulting Technographics
Kerr Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kerr Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Kerr Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Kerr Consulting has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Ecwid for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kerr Consulting is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Ecwid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kerr Consulting revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kerr Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kerr Consulting Tech Stack and Enterprise Applications
Kerr Consulting AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Kerr Consulting implemented LiveChat on its public website to introduce Chatbots and Conversational AI capabilities for client engagement and lead qualification. Kerr Consulting LiveChat Chatbots and Conversational AI support customer facing workflows, positioning the application as the primary web chat channel for client services and pre sales interactions.
The deployment focused on a website-embedded chat widget and the LiveChat agent console, configured with canned responses, proactive greeting flows, chat transcript capture, and standard reporting dashboards. Configuration emphasized chat routing and queue management to ensure inbound conversations reached client services and sales teams, while automated greetings and templated replies supported consistent client interactions.
Operational governance included assignment of chat queue owners within client services and a documented response workflow for triage and escalation, alongside agent onboarding to the LiveChat console. The implementation remained scoped to the company website, with rollout and operational responsibilities centralized in the client services organization to standardize conversational workflows and transcript retention.
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Kerr Consulting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Kerr Consulting deployed Microsoft 365 as its Collaboration platform across the organization. The professional services firm in the United States with roughly 150 employees implemented Microsoft 365 to centralize corporate communications and document management.
The Microsoft 365 deployment incorporated standard Collaboration capabilities including Exchange Online for corporate email and calendaring, Microsoft Teams for synchronous communication and meetings, SharePoint Online for intranet and project document repositories, OneDrive for Business for user file storage, and the Office productivity apps for authoring. Configuration work included tenant provisioning, user account and license assignment, mailbox provisioning, and SharePoint site collection design aligned to project teams and service lines.
Operational coverage emphasized professional services delivery teams, client engagement staff, and corporate functions such as sales and finance, and the company website shows evidence of active Microsoft 365 usage. The implementation used role based access and group based sharing models consistent with Collaboration workflows and professional services content management.
Governance focused on centralized Microsoft 365 tenant administration, identity and access management via administrative roles, and an information architecture to manage document lifecycle and permissions. Kerr Consulting’s Microsoft 365 Collaboration deployment standardized communication and file sharing patterns, with no third party implementation partners or external integrations explicitly disclosed.
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Kerr Consulting eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ecwid | Legacy | Ecwid | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Kerr Consulting implemented Ecwid to enable online selling through its corporate website. The Ecwid application is deployed as an embedded, cloud hosted storefront on https://www.kerrconsulting.com and is classified in the eCommerce category, providing product and service listing exposure for a 150 employee professional services firm in the United States.
Configuration work focused on the Ecwid storefront, including catalog management, shopping cart and checkout configuration, order capture and order management workflows typical of eCommerce deployments. Operational coverage centers on marketing, sales and client services teams who manage listings, publishing workflows and incoming online orders through the Ecwid administrative console, while governance emphasizes centralized catalog control and coordination between site content and the embedded Ecwid storefront.
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Kerr Consulting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Kerr Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kerr Consulting
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CEO | CXO | Operations | |
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Enterprise Sales Manager | Manager | Sales | |
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Chief Sales and Marketing Officer | CXO | Sales | |
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Apps Being Evaluated by Kerr Consulting Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kerr Consulting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kerr Consulting digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Kerr Consulting Technographics
Kerr Consulting is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $20.0 million.
Kerr Consulting operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Ecwid,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Kerr Consulting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Ecwid.
Kerr Consulting recently adopted applications including
Ecwid in 2021, Mindmatrix Marketing Automation in 2021 and Adobe Launch in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kerr Consulting’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kerr Consulting’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kerr Consulting technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.