Kettering, 45429, OH,
United States
Kettering Health Technographics
Kettering Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kettering Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Kettering Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kettering Health has purchased the following applications: Trivantis Lectora Inspire for Learning and Development in 2016, EPIC EHR for Electronic Health Record in 2019, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kettering Health is running and its propensity to invest more and deepen its relationship with Trivantis , Moodle , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kettering Health revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kettering Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kettering Health Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trivantis | Legacy | Trivantis Lectora Inspire | Learning and Development | HCM | n/a | 2016 | 2016 |
In 2016, Kettering Health adopted Trivantis Lectora Inspire to author and manage eLearning for orientation and HR programs across Kettering Health Network. Bernadette Sacksteder, Human Resources Specialist for HealthStream and orientation, has been using Lectora Inspire to create training at Kettering Health Network for almost two years, positioning the application within the network's course development workflow.
Trivantis Lectora Inspire served as the primary authoring application, supporting page and slide based course construction, interactive assessments, and modular content assembly consistent with Learning and Development authoring suites. Kettering Health also implemented Trivantis ReviewLink as an online review tool to orchestrate stakeholder review cycles, and authored content was packaged for consumption by the HealthStream learning management system that Kettering Health uses.
Operational coverage focused on Human Resources and orientation functions across the Kettering Health Network, with content creation centralized in HR and review governance managed through ReviewLink workflows. The implementation links Kettering Health, Trivantis Lectora Inspire, and the Learning and Development function, formalizing authoring, iterative review, and LMS packaging as an end to end course production process.
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Learning and Development | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Kettering Health implemented EPIC EHR as its Electronic Health Record to support Primary Care clinical operations at the Kettering Health Medical Group Primary Care site in Dayton, OH at 2510 Commons Blvd. The initial deployment focused on ambulatory intake and rooming workflows, aligning the EPIC EHR configuration with front line clinical tasks and documentation requirements.
Configuration emphasized patient scheduling and intake, structured clinical documentation, vitals flowsheets, order entry for laboratory and point of care testing, medication administration recording, and immunization documentation. The EPIC EHR implementation also incorporated prior authorization workflows for prescriptions and workflow templates for venipuncture, blood glucose and A1C monitoring, and rapid flu and strep testing documentation.
Explicit external system integrations are not listed in the source materials, however the rollout included Epic EHR Education and certification activities for clinical medical assistants between 2019 and 2021, tying user training to operational tasks such as rooming patients, obtaining vital signs, venipuncture, administering injections and immunizations, and submitting prior authorizations. Operational coverage was centered on Primary Care clinical staff at the Dayton site, with EPIC EHR appearing as the primary Electronic Health Record platform used in documented training.
Governance and process changes emphasized role based training, standardized documentation conventions, and embedding prior authorization steps into medication workflows within the Electronic Health Record. Clinical workflows were instrumented to ensure consistent capture of vitals, specimen collection, point of care test results, and immunization records under the EPIC EHR implementation.
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2017 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2007 | 2007 |
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Facility Management | ERP Services and Operations |
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2017 | 2017 |
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Lease Management | ERP Services and Operations |
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2016 | 2016 |
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Medical Practice Management | ERP Services and Operations |
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2011 | 2011 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Kettering Health implemented LiveChat on its public website to provide an on-page conversational interface for patient and visitor engagement. The deployment of LiveChat aligns with the Chatbots and Conversational AI category and is scoped to the organization web front-end, serving patient-facing inquiries and front-office contact functions across the Kettering Health site.
The implementation leverages standard Chatbots and Conversational AI capabilities such as an embeddable chat widget, agent console for real-time messaging, canned responses and session transcripts, and basic analytics for conversational monitoring. These functional modules support routing of web-originated conversations to service teams and provide audit trails and reporting typical of LiveChat deployments, enabling operational handling of appointment questions, service navigation and general patient information workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kettering Health
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kettering Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||