KFC Australia
20 Rodborough Road,
Frenchs Forest, 2086, NSW,
Australia
Frenchs Forest, 2086, NSW,
Australia
61 2 9930-3562
Leisure and Hospitality
KFC Australia Technographics
KFC Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KFC Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 KFC Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KFC Australia has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2014, JobAdder ATS for Applicant Tracking System in 2019, eftPOS for Point Of Sale in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KFC Australia is running and its propensity to invest more and deepen its relationship with Oracle , ProSpend , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KFC Australia revenues, which have grown to $1.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KFC Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KFC Australia Tech Stack and Enterprise Applications
KFC Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 KFC Australia implemented Oracle JD Edwards EnterpriseOne as its ERP Financial solution. The deployment targeted JD Edwards 9.2 finance functionality across core finance areas and sought to standardize accounting and reporting workflows at the Collins Foods Limited support centre in Hamilton, Brisbane.
The implementation configured Accounts Payable, Fixed Assets, Project Accounting, General Ledger and Reporting modules in Oracle JD Edwards EnterpriseOne, and incorporated Document Automation systems for invoice recognition and workflow. Functional workstreams included solution functional design, testing, data migration and conversion planning, and reporting configuration, aligned to as-is and to-be business process maps.
Execution involved collaboration between internal enterprise applications resources and external system integration partners, with system integration conversion planning, testing and execution called out as explicit activities. Operational coverage emphasized above-store finance support for CFL s Australian operations, embedding JD Edwards into finance, AP, FA and project accounting processes used by the support centre and franchise finance teams.
Governance and rollout responsibilities were defined through a newly created Finance Systems Analyst position reporting to the Manager Enterprise Applications, with duties spanning process identification, development of change materials, user training and coordination of project activities. The program positioned Oracle JD Edwards EnterpriseOne as the core ERP Financial system for KFC Australia, supporting structured finance workflows and documented migration and testing practices.
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Expense Management | ERP |
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2024 | 2024 |
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Payment Processing | ERP |
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2020 | 2020 |
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KFC Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, KFC Australia implemented JobAdder ATS as its Applicant Tracking System to manage end-to-end stages of the recruitment process and strategy. The deployment positioned JobAdder ATS to centralize candidate intake, lifecycle tracking, and outcome communication for KFC Australia recruitment teams and hiring managers.
JobAdder ATS was configured to operate as both an applicant tracking platform and a candidate relationship management hub, instrumenting job posting, pipeline management, candidate record CRM, and communication workflows that ensure every candidate is told the outcome of their application. Functional configuration emphasized stage orchestration, automated status updates, and templated recruiter-to-candidate messaging within JobAdder ATS to streamline recruiter activity.
Operational scope focused on HR and talent acquisition business functions across KFC Australia, embedding governance controls such as standardized notification templates and stage gates to enforce consistent candidate communications. The implementation concentrated on CRM and communication streamlining through JobAdder ATS, aligning recruiter processes and recording outcome notifications for each applicant.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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KFC Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Australian Payments Plus | Legacy | eftPOS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, KFC Australia implemented eftPOS as its Point Of Sale application. The implementation targeted in-store transaction processing and payment handling, with a Deployment Specialist role based in Sydney, New South Wales providing primary technical ownership for deployments, asset management and ongoing operational support.
The eftPOS rollout encompassed core Point Of Sale capabilities including payment terminal integration, register and packing screen provisioning, digital menu board support, firmware deployment and security patching, plus backup and recovery, licensing management and a centralized knowledge base for store technicians. Configuration and automation work centered on hardware commissioning, software image deployment, and routine firmware and security update processes to maintain in-store continuity.
Operational integrations and ecosystem coverage reflected in required skills and support activities, notably working with NCR Aloha and Macromatix expertise for point of sale software and digital signage interoperability, along with store Wi Fi, local and wide area network connectivity and desktop support for head office and store endpoints. Coordination with third party service providers for hardware repair and on site fixes was an explicit part of the support model.
Process governance emphasized documenting deployment procedures, defining asset lifecycle and change control, and delivering timely service request resolution against agreed SLAs, with 7 day per week operational support expectations. The Deployment Specialist role also included identifying risks, conducting investigations into new restaurant technologies, and driving continual improvement and knowledge sharing across restaurant operations and support teams.
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KFC Australia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2022 | 2022 |
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KFC Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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KFC Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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KFC Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement, Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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KFC Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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KFC Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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KFC Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at KFC Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager & Managing Director | Manager | Finance | |
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Head of People | Director | HR | |
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Regional Chief Information Officer | CXO | IT | |
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Acting Chief People Officer | CXO | HR | |
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Manager Enterprise Applications | Manager | IT | |
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General Manager | Manager | Finance | |
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General Manager KFC Operations | Manager | Finance | |
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Chief People Officer | CXO | HR | |
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Regional Operations and HR Manager | Manager | HR | |
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People Development and Analytics Director | Director | HR | |
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People & Culture Business Partner | Manager | HR | |
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Commercial Finance Director | Director | Finance | |
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Regional Commercial Finance Manager | Manager | Finance | |
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Field HR Manager | Manager | HR | |
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Chief People Officer | CXO | HR | |
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CFO | CXO | Finance | |
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Group Finance Director | Director | Finance | |
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Digital & Technology Director | Director | IT | |
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General Manager - Operations, People & Culture | Manager | HR | |
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Senior P&C Parter | Manager | HR | |
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Apps Being Evaluated by KFC Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KFC Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KFC Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD KFC Australia Technographics
KFC Australia is a Leisure and Hospitality organization based in Australia,
with around 40000 employees and annual revenues of $1.85 billion.
KFC Australia operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, JobAdder ATS and eftPOS,
covering areas like ERP Financial, Applicant Tracking System and Point Of Sale.
KFC Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, JobAdder and Australian Payments Plus.
KFC Australia recently adopted applications including
ProSpend in 2024, Snowflake Data Warehouse in 2022 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KFC Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KFC Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KFC Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.