AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Knowledge Generation Bureau (KGB) Tech Stack and Enterprise Applications

Knowledge Generation Bureau (KGB) ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2010 2010
In 2010, Knowledge Generation Bureau (KGB) implemented Oracle E-Business Suite as its ERP Financial solution to centralize core financial and operational processes. The Oracle E-Business Suite deployment was managed by the enterprise applications group and targeted a global ERP footprint, encompassing implementation, conversion, upgrade, and ongoing data integration work across corporate finance and operational functions. Oracle E-Business Suite was configured to support finance and transactional modules including general ledger, payables, accounts receivable, purchasing, iProcurement, fixed assets, and service contracts, alongside HRMS and CRM functional coverage. Functional workstreams included RICE component development, PO approval workflow configuration aligned to corporate governance, XML Publisher setup for AP and AR document printing, and implementation of electronic payments processing for accounts payable. The implementation included integrations and operational links with other enterprise applications that were explicitly supported, specifically Salesforce processes and a Hyperion planning application, with consolidated data integration and conversion activity as part of the global Oracle instance support model. The environment was operated with an outsourced application hosting arrangement, with the enterprise applications team providing daily technical and functional support for the hosted Oracle E-Business Suite instance. Governance and rollout were driven by an enterprise applications leadership model, with the Enterprise Applications Director interfacing with C-level executives and supervising a team of four direct reports to collaborate with application owners and end users. Change management activities covered training, gap analysis, solution architecture, work estimation, and deliverable management, and the program delivered multi-million-dollar cost savings by expanding Oracle ERP functions and managing applications hosting outsourcing.
ERP Financial ERP 2022 2022
Expense Management ERP 2013 2013
Knowledge Generation Bureau (KGB) HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Benefits Benefits Administration HCM n/a 2010 2010
In 2010, Knowledge Generation Bureau (KGB) implemented Workday Benefits as the enterprise platform for Benefits Administration. The deployment established Workday Benefits as the central system for benefits configuration and enrollment across KGB’s HR operations. Workday Benefits was configured to support core benefits administration capabilities, including plan setup, eligibility rule creation, open enrollment workflows, enrollment lifecycle management, and carrier feed orchestration. Configuration work focused on administrative workflows for life events, dependent management, and scripted enrollment processes to align with standard Benefits Administration practices. Operational integration was explicitly managed by KGB benefits staff, with ongoing coordination with third party carriers for health, ancillary lines of coverage, and retirement plan record keepers. The benefits team supervised all benefit integrations, coordinated high level integration changes with Information Technology specialists, and performed testing of edits and feeds to ensure data accuracy across systems. The implementation covered KGB offices in New York NY, Bethlehem PA, and Austin TX, US call centers in San Antonio TX, Cordova TN, and McLeansville NC, and included benefits rollout work for KGB locations in the Philippines. Governance and process changes centered on HR benefits specialists maintaining regulatory compliance and operational controls, including adherence to ACA requirements, completion of annual 5500 filings for Health and Welfare and Retirement plans, and administration of 401(k) nondiscrimination testing and audits. The program emphasized cross training of HR staff, formalized testing protocols for integrations, and defined workflows for FMLA, short term and long term disability case management, supported by participation in external training and local healthcare coalition activities.
Core HR HCM 2008 2017
Core HR HCM 2010 2010
Payroll HCM 2008 2018
Payroll HCM 2010 2010
Performance and Goal Management HCM 2006 2006
Recruiting, Applicant Tracking System HCM 2012 2012
Time and Attendance HCM 2010 2010
Knowledge Generation Bureau (KGB) Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) Analytics and BI Analytics and BI n/a 2011 2018
In 2011, Knowledge Generation Bureau (KGB) deployed Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to centralize Analytics and BI for Customer Care Workforce and Operations reporting. The implementation supported daily, weekly, monthly, and intraday reporting cadences and built and maintained operational tools for Workforce and Operations groups, using Transact-SQL and MDX to gather and analyze data from Conduit's SSAS Enterprise Data Warehouse and SQL Server databases for reporting. SSIS was used to perform ETL on data from clients to prepare and stage data for the data warehouse, feeding SSAS analytical models and SSRS reporting layers. Web-based reporting tools were created using Perl, SQL, and SSRS to present team-, center-, and product-level performance metrics, while SSRS and SharePoint were configured to provide automated e-mail delivery of reports to ensure reliable data reporting. Governance centered on standardized ETL pipelines and centralized query logic in T-SQL and MDX to maintain consistent Workforce and Operations calculations across the Customer Care division.
Knowledge Generation Bureau (KGB) Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Audio Video and Web Conferencing Collaboration 2020 2020
Knowledge Generation Bureau (KGB) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2010 2010
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Knowledge Generation Bureau (KGB) EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2010 2010
Knowledge Generation Bureau (KGB) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Knowledge Generation Bureau (KGB) CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2013 2013
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Knowledge Generation Bureau (KGB)

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Knowledge Generation Bureau (KGB) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Knowledge Generation Bureau (KGB) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Knowledge Generation Bureau (KGB) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Knowledge Generation Bureau (KGB) Technographics
Knowledge Generation Bureau (KGB) is a Professional Services organization based in United States, with around 3000 employees and annual revenues of $500.0 million.
Knowledge Generation Bureau (KGB) operates a diverse technology stack with applications such as Oracle E-Business Suite, Workday Benefits and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting), covering areas like ERP Financial, Benefits Administration and Analytics and BI.
Knowledge Generation Bureau (KGB) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Workday and Microsoft.
Knowledge Generation Bureau (KGB) recently adopted applications including Sage Intacct in 2022, Salesforce Sales Cloud in 2021 and Okta Identity Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Knowledge Generation Bureau (KGB)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Knowledge Generation Bureau (KGB)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Knowledge Generation Bureau (KGB) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.