New York, 10022, NY,
United States
Knowledge Generation Bureau (KGB) Technographics
Knowledge Generation Bureau (KGB) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Knowledge Generation Bureau (KGB) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Knowledge Generation Bureau (KGB) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Knowledge Generation Bureau (KGB) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, Workday Benefits for Benefits Administration in 2010, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Knowledge Generation Bureau (KGB) is running and its propensity to invest more and deepen its relationship with Oracle , Sage , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Knowledge Generation Bureau (KGB) revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Knowledge Generation Bureau (KGB) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Knowledge Generation Bureau (KGB) Tech Stack and Enterprise Applications
Knowledge Generation Bureau (KGB) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Knowledge Generation Bureau (KGB) implemented Oracle E-Business Suite as its ERP Financial solution to centralize core financial and operational processes. The Oracle E-Business Suite deployment was managed by the enterprise applications group and targeted a global ERP footprint, encompassing implementation, conversion, upgrade, and ongoing data integration work across corporate finance and operational functions.
Oracle E-Business Suite was configured to support finance and transactional modules including general ledger, payables, accounts receivable, purchasing, iProcurement, fixed assets, and service contracts, alongside HRMS and CRM functional coverage. Functional workstreams included RICE component development, PO approval workflow configuration aligned to corporate governance, XML Publisher setup for AP and AR document printing, and implementation of electronic payments processing for accounts payable.
The implementation included integrations and operational links with other enterprise applications that were explicitly supported, specifically Salesforce processes and a Hyperion planning application, with consolidated data integration and conversion activity as part of the global Oracle instance support model. The environment was operated with an outsourced application hosting arrangement, with the enterprise applications team providing daily technical and functional support for the hosted Oracle E-Business Suite instance.
Governance and rollout were driven by an enterprise applications leadership model, with the Enterprise Applications Director interfacing with C-level executives and supervising a team of four direct reports to collaborate with application owners and end users. Change management activities covered training, gap analysis, solution architecture, work estimation, and deliverable management, and the program delivered multi-million-dollar cost savings by expanding Oracle ERP functions and managing applications hosting outsourcing.
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ERP Financial | ERP |
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2022 | 2022 |
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Expense Management | ERP |
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2013 | 2013 |
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Knowledge Generation Bureau (KGB) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2010 | 2010 |
In 2010, Knowledge Generation Bureau (KGB) implemented Workday Benefits as the enterprise platform for Benefits Administration. The deployment established Workday Benefits as the central system for benefits configuration and enrollment across KGB’s HR operations.
Workday Benefits was configured to support core benefits administration capabilities, including plan setup, eligibility rule creation, open enrollment workflows, enrollment lifecycle management, and carrier feed orchestration. Configuration work focused on administrative workflows for life events, dependent management, and scripted enrollment processes to align with standard Benefits Administration practices.
Operational integration was explicitly managed by KGB benefits staff, with ongoing coordination with third party carriers for health, ancillary lines of coverage, and retirement plan record keepers. The benefits team supervised all benefit integrations, coordinated high level integration changes with Information Technology specialists, and performed testing of edits and feeds to ensure data accuracy across systems. The implementation covered KGB offices in New York NY, Bethlehem PA, and Austin TX, US call centers in San Antonio TX, Cordova TN, and McLeansville NC, and included benefits rollout work for KGB locations in the Philippines.
Governance and process changes centered on HR benefits specialists maintaining regulatory compliance and operational controls, including adherence to ACA requirements, completion of annual 5500 filings for Health and Welfare and Retirement plans, and administration of 401(k) nondiscrimination testing and audits. The program emphasized cross training of HR staff, formalized testing protocols for integrations, and defined workflows for FMLA, short term and long term disability case management, supported by participation in external training and local healthcare coalition activities.
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Core HR | HCM |
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2008 | 2017 |
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Core HR | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2008 | 2018 |
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Payroll | HCM |
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2010 | 2010 |
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Performance and Goal Management | HCM |
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2006 | 2006 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Knowledge Generation Bureau (KGB) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2011 | 2018 |
In 2011, Knowledge Generation Bureau (KGB) deployed Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to centralize Analytics and BI for Customer Care Workforce and Operations reporting. The implementation supported daily, weekly, monthly, and intraday reporting cadences and built and maintained operational tools for Workforce and Operations groups, using Transact-SQL and MDX to gather and analyze data from Conduit's SSAS Enterprise Data Warehouse and SQL Server databases for reporting.
SSIS was used to perform ETL on data from clients to prepare and stage data for the data warehouse, feeding SSAS analytical models and SSRS reporting layers. Web-based reporting tools were created using Perl, SQL, and SSRS to present team-, center-, and product-level performance metrics, while SSRS and SharePoint were configured to provide automated e-mail delivery of reports to ensure reliable data reporting. Governance centered on standardized ETL pipelines and centralized query logic in T-SQL and MDX to maintain consistent Workforce and Operations calculations across the Customer Care division.
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Knowledge Generation Bureau (KGB) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Knowledge Generation Bureau (KGB) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2010 | 2010 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Knowledge Generation Bureau (KGB) EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2010 | 2010 |
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Knowledge Generation Bureau (KGB) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Knowledge Generation Bureau (KGB) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Knowledge Generation Bureau (KGB)
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Knowledge Generation Bureau (KGB) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||