AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Kicks Tech Stack and Enterprise Applications

Kicks ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCore Solutions Legacy iCore Integration Suite ERP ERP Financial ERP n/a 2018 2018
In 2018, Kicks implemented iCore Integration Suite ERP. The deployment centralized ERP Financial capabilities across 250 stores in three countries, synchronizing over 25 000 products over a little over a year and establishing a unified data backbone for retail operations. The iCore Integration Suite ERP was configured to combine core financial management with retail supply chain capabilities, including inventory and product master management, procurement and order management, and centralized financial ledgers. Configuration work emphasized catalog and SKU synchronization, automated replenishment workflows, and financial posting rules aligned to retail merchandising and store accounting processes. Architecturally the solution functions as an integration layer that connects point of sale, warehouse operations, distribution centers, e-commerce channels and supplier interfaces so different systems can communicate with each other. Operational coverage extended across merchandising, supply chain, finance and store operations, enabling transactional orchestration and master data consistency across the three-country footprint. Rollout was delivered as a staged program across the retail estate within the stated timeline, with governance led from the corporate IT and digital office to align process and data ownership. According to David Heeroma, CDO and CIO at Kicks, "Today we have efficient supply chain management which allows our different systems to communicate with each other," and the organization describes the new architecture as "adapted to the needs of our customers and built for the future."
Kicks Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MicroStrategy Legacy MicroStrategy ONE Analytics Analytics and BI Analytics and BI n/a 2011 2011
In 2011, Kicks deployed MicroStrategy ONE Analytics as its enterprise reporting and analytics platform, positioned in the Analytics and BI category to support CRM reporting across its Nordic operations. The MicroStrategy ONE Analytics deployment was scoped to provide centralized CRM analysis for Sweden, Finland and Norway, consolidating regional customer reporting needs into a single reporting layer. The implementation focused on establishing a new report structure within MicroStrategy ONE Analytics, defining standardized report templates, dashboard layouts and aggregated customer views for CRM stakeholders. Configuration work emphasized role-based access and reusable analytical objects to enable consistent CRM metrics and to streamline report generation across marketing and store operations. The MicroStrategy ONE Analytics rollout ran alongside a NeoLane implementation, and the new MicroStrategy report structure was aligned with NeoLane CRM workflows to ensure analytical coverage of campaign and customer lifecycle analysis. Workstreams included mapping NeoLane data elements into MicroStrategy reporting schemas, and building subject area taxonomies to reflect Nordic CRM operational slices. Governance for CRM analytics was formalized through a standardized report taxonomy and distribution processes, with deployment governance covering report ownership, refresh cadences and access controls for regional analytics teams. The engagement centered on system configuration and report architecture, delivering a unified Analytics and BI reporting layer for Kicks CRM operations across Sweden, Finland and Norway.
Kicks Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Kicks implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The cloud hosted deployment centralized corporate email, calendaring, document collaboration, file storage and video meetings, with Gmail, Google Calendar, Google Drive, Google Docs and Google Meet serving as core functional modules. Google Workspace (Formerly Google G-Suite) functions as Kicks Collaboration layer for corporate communication and productivity across retail business functions. Administration is managed through the Google Admin console, with role based access controls and device management to govern user accounts and mobile access, and tenant level settings to enforce sharing policies. The implementation supports collaboration workflows between merchandising, marketing, store operations and central IT, enabling shared document collaboration, calendar coordination and remote conferencing. Operational governance centers on centralized account provisioning and policy enforcement consistent with SaaS delivered Collaboration suites.
Collaboration Collaboration 2016 2016
Kicks Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2023 2023
Web Content Management Content Management 2019 2019
Kicks eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2013 2013
eCommerce eCommerce 2017 2017
Kicks CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2020 2020
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2011 2011
Kicks ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
IT Service Management ITSM 2019 2019
Kicks PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2020 2020
Kicks IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2000 2000
Content Delivery Network IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Kicks

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Kicks Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kicks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kicks digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kicks Technographics
Kicks is a Retail organization based in Sweden, with around 2300 employees and annual revenues of $2.20 billion.
Kicks operates a diverse technology stack with applications such as iCore Integration Suite ERP, MicroStrategy ONE Analytics and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Analytics and BI and Collaboration.
Kicks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iCore Solutions, MicroStrategy and Google.
Kicks recently adopted applications including Flowbox in 2023, Google Cloud Platform (GCP) in 2021 and Bambuser Video Commerce in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kicks’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Kicks’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kicks technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.