Kiilto Family Oy
Kiilto Family Oy Technographics
Kiilto Family Oy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kiilto Family Oy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Kiilto Family Oy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kiilto Family Oy has purchased the following applications: Epicor iScala for ERP Financial in 2012, Giosg Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kiilto Family Oy is running and its propensity to invest more and deepen its relationship with Epicor , Giosg , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kiilto Family Oy revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kiilto Family Oy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kiilto Family Oy Tech Stack and Enterprise Applications
Kiilto Family Oy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor iScala | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 Kiilto Family Oy implemented Epicor iScala as part of a two tiered ERP deployment combining Epicor ERP and Epicor iScala to centralize financial and operational data. The Epicor iScala deployment focused on ERP Financial functions to consolidate accounting, intercompany processing, and financial reporting across the business.
After numerous mergers and acquisitions Kiilto had been operating up to seven different ERP solutions, which created significant consolidation work to gather dispersed information. The two tiered architecture gathered information in one place to provide an end to end view of processes, data and business insights across Kiilto Family Oy.
The Epicor iScala and Epicor ERP configuration emphasized core ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, fixed asset accounting and group consolidation workflows, with standardized master data and automated posting rules to reduce manual reconciliation. These functional modules were implemented to enable consistent cross entity reporting and centralized financial control while retaining operational continuity for manufacturing and distribution operations.
Governance and rollout centered on centralized financial governance and standardized workflows across business units to replace manual aggregation of dispersed records. According to ICT Service Manager Ville Kenttä, combining Epicor ERP and iScala "has helped us to meet our business challenges and increase opportunities to grow," while streamlining the time and cost previously required for multi system consolidation.
|
Kiilto Family Oy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Kiilto Family Oy implemented Giosg Live Chat on its public website. The deployment used Giosg Live Chat within the Chatbots and Conversational AI category to support customer-facing digital engagement for customer service and commercial inquiry handling.
The implementation configured the website-embedded chat widget and agent console, leveraging standard Chatbots and Conversational AI capabilities such as proactive greetings, session routing to live agents, and conversational automation for initial triage. Configurations emphasized page-level targeting and scripted response flows to standardize inbound web inquiries.
Integration work concentrated on embedding the Giosg Live Chat widget into Kiilto's web front-end and routing live sessions into internal service workflows, connecting web conversations to customer service and sales teams. Operational coverage focused on public product and support pages, enabling real-time engagement across the corporate site.
Governance established centralized chat configuration and moderation, with defined escalation and handoff procedures between automated interactions and human agents, aligning chat workflows with existing customer service processes. Ongoing administration and template controls were managed by customer-facing operations to maintain consistent messaging and session management.
|
Kiilto Family Oy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Kiilto Family Oy deployed Microsoft 365 as a cloud Collaboration platform, an implementation that is referenced on the company website. Microsoft 365 was provisioned to serve as the primary Collaboration environment for corporate productivity, centralizing email, document collaboration, and team communication across the organization.
The Microsoft 365 deployment is consistent with a SaaS cloud-hosted architecture and emphasizes collaboration workspaces, cloud file storage, and productivity applications to support internal communications and document management. Operational scope includes corporate functions across Kiilto Family Oy in Finland, with category-aligned governance such as user provisioning, access controls, content lifecycle and external sharing policies to manage collaboration and compliance.
|
Kiilto Family Oy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Kiilto Family Oy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Kiilto Family Oy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Kiilto Family Oy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kiilto Family Oy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kiilto Family Oy IT executives and key decision makers. This section highlights Kiilto Family Oy's latest recorded technology evaluations, including iSYS feed PIM for Product Information Management on 2024-09-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kiilto Family Oy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-16 | Kiilto Family Oy | Evaluated | iSYS | iSYS feed PIM | Product Information Management | eCommerce |
FAQ - APPS RUN THE WORLD Kiilto Family Oy Technographics
Kiilto Family Oy is a Manufacturing organization based in Finland,
with around 1000 employees and annual revenues of $200.0 million.
Kiilto Family Oy operates a diverse technology stack with applications such as
Epicor iScala, Giosg Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Kiilto Family Oy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Giosg and Microsoft.
Kiilto Family Oy recently adopted applications including
Twilio Sendgrid in 2020, Hetzner in 2020 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kiilto Family Oy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kiilto Family Oy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kiilto Family Oy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.