Seoul, 629600,
South Korea
Kims Travel Technographics
Kims Travel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kims Travel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Kims Travel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kims Travel has purchased the following applications: TrekkSoft for Reservation and Booking Management in 2021, TeamSupport SnapEngage for Chatbots and Conversational AI in 2021, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kims Travel is running and its propensity to invest more and deepen its relationship with TrekkSoft , TeamSupport , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kims Travel revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kims Travel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kims Travel Tech Stack and Enterprise Applications
Kims Travel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TrekkSoft | Legacy | TrekkSoft | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Kims Travel implemented TrekkSoft as its Reservation and Booking Management solution and embedded the application on its public website to handle customer-facing online bookings. The deployment is oriented around a web-hosted booking engine integrated into the company site, providing a centralized booking experience for customers visiting kimstravel.com.
The TrekkSoft implementation focuses on core reservation and booking capabilities typical for the category, including online booking engine functionality, availability and calendar management, booking administration, and checkout workflows. Configuration work emphasized cataloging tours and services, mapping availability windows, and configuring booking intake forms and confirmation flows to align with Kims Travel product pages.
Operational coverage centers on customer-facing and reservations teams across Kims Travel in South Korea, with the website integration routing consumer bookings into the TrekkSoft booking interface for downstream booking administration. The implementation uses website-embedded booking widgets and web-based booking flows, positioning TrekkSoft as the primary system for front-end reservation capture within the company’s digital storefront.
Governance was implemented through role-based access for booking administrators and a centralized process for inventory and booking change control, aligning reservations operations and customer service workflows with the TrekkSoft administration console. The narrative ties Kims Travel TrekkSoft Reservation and Booking Management to booking intake, operations coordination, and web commerce orchestration without referencing specific third party integrations.
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Kims Travel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Kims Travel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Kims Travel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
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Tag Management | CRM |
|
2020 | 2020 |
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Kims Travel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Kims Travel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kims Travel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kims Travel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||