Kirklands
5310 Maryland Way,
Brentwood, 37027, TN,
United States
Brentwood, 37027, TN,
United States
1 615-872-4800
Retail
Kirklands Technographics
Kirklands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kirklands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4100 Kirklands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kirklands has purchased the following applications: Infor Lawson for ERP Financial in 2017, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, AppWorx Workload Automation for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kirklands is running and its propensity to invest more and deepen its relationship with Infor , iCIMS , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kirklands revenues, which have grown to $468.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kirklands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kirklands Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Kirklands implemented Infor Lawson as its ERP Financial system. The deployment placed Infor Lawson at the center of corporate finance operations, under the Enterprise Solutions organization, supporting accounting and financial close activities across the retail business.
Infor Lawson was configured to deliver core ERP Financial capabilities, including general ledger processing, accounts payable and receivable workflows, fixed asset accounting, cash and bank management, and financial controls. The implementation included enhanced security and access controls, with an upgrade specifically executed to strengthen security features and protect the financial system.
The Infor Lawson implementation was integrated into Kirklands technology landscape via a centralized integration layer managed by the integrations team, using Mulesoft, Talend and IBM IIB for transactional and master data flows. Reporting and analytics interfaces leveraged Cognos for financial reporting, while the system operated alongside Oracle merchandising applications and HRIS systems to support order to cash and payroll related data exchanges.
Governance and operational support were provided by the Sr Director Information Technology Enterprise Solutions and the integrations team, using a mix of Agile and Waterfall delivery models for ongoing releases. The IT organization also aligned Lawson maintenance and security upgrades with broader initiatives that included eCommerce releases, WMS projects and SaaS implementations to ensure consistent financial controls across systems.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 Kirklands implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System is embedded on Kirklands' public careers site and functions as the retailer's primary Applicant Tracking System for online job posting and candidate intake via their website.
Implementation centered on standard Applicant Tracking System capabilities, including publishing job requisitions to the careers page, structured online application forms, candidate profile management, stage-based applicant tracking, and recruiter dashboards for workflow visibility. The deployment is focused on talent acquisition and recruiting functions, using the career site integration as the principal integration point to capture applications and present live job listings. Governance is organized around recruiting workflows and application status transitions to support consistent screening and hiring processes across the organization.
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Kirklands implemented AppWorx Workload Automation from Broadcom as part of a Business Process Management deployment to centralize job scheduling and orchestration across retail and warehouse operations. The engagement supported automated end to end sequencing for POS, WMS and inventory processes while binding ETL and BI workloads into a single orchestration layer.
AppWorx Workload Automation was configured to manage batch workflows, time based schedules and event driven triggers for data movement and report generation. Configurations included job definitions that executed PL SQL and T SQL workloads, invoked Talend jobs, and sequenced web service calls used by order fulfillment and reporting pipelines, aligning workload automation with functional modules for POS data loads, ETL processing and BI report production.
The implementation integrated with the existing messaging and data infrastructure, including IBM WebSphere MQ for message flows, Oracle 10g and SQL Server for database processing, Talend for ETL orchestration and coordination with UC4 scheduling where processes overlapped. Operational coverage extended to store point of sale, ecommerce order flows and warehouse systems such as RMS, OCP and OMS, and it was used to trigger downstream BI validations in Business Objects, Cognos and MicroStrategy as part of end to end job chains.
Governance followed agile delivery practices with daily stand ups, backlog grooming and sprint planning, and testing leveraged QA artifacts such as detailed test plans, source to target mappings and data driven web service tests using SOAP UI and Postman. Runtime validation included message queue inspection with Rfhutil and WebSphere MQ Explorer, SQL performance checks and report validation workflows, establishing centralized scheduling ownership and cross team coordination for operational cutover and day to day job management.
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Retail Management | ERP Services and Operations |
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2021 | 2021 |
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Retail Management | ERP Services and Operations |
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2021 | 2021 |
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Retail Management | ERP Services and Operations |
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2021 | 2021 |
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Retail Management | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Allocation and Replenishment | SCM |
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2021 | 2021 |
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Global Trade Management | SCM |
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2021 | 2021 |
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Inventory Management | SCM |
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2018 | 2018 |
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Label Management (Printing and Designing) | SCM |
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2015 | 2015 |
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Warehouse Management | SCM |
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2011 | 2011 |
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Warehouse Management | SCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Kirklands
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kirklands Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kirklands IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kirklands digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kirklands Technographics
Kirklands is a Retail organization based in United States,
with around 4100 employees and annual revenues of $468.0 million.
Kirklands operates a diverse technology stack with applications such as
Infor Lawson, iCIMS Recruit Applicant Tracking System and AppWorx Workload Automation,
covering areas like ERP Financial, Applicant Tracking System and Business Process Management.
Kirklands has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, iCIMS and Broadcom.
Kirklands recently adopted applications including
Oracle Retail Merchandising System in 2021, Oracle Retail Price Management in 2021 and Oracle Retail Invoice Matching (ReIM) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kirklands’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kirklands’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kirklands technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.