Kissimmee, 34741, FL,
United States
Kissimmee Utility Authority Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kissimmee Utility Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Kissimmee Utility Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kissimmee Utility Authority has purchased the following applications: Paymentus Payveris for Payment Processing in 2018, Journyx PTO Tracking and Leave Management for Absence and Leave Management in 2023, LiveHelpNow Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kissimmee Utility Authority is running and its propensity to invest more and deepen its relationship with Paymentus , Journyx , LiveHelpNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kissimmee Utility Authority revenues, which have grown to $188.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kissimmee Utility Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Journyx | Legacy | Journyx PTO Tracking and Leave Management | Absence and Leave Management | HCM | Cogsdale | 2023 | 2023 |
In 2023 Kissimmee Utility Authority deployed Journyx PTO Tracking and Leave Management. The deployment was delivered with implementation partner Cogsdale and targeted automation of HR payroll and finance processes at the utility.
Journyx PTO Tracking and Leave Management was configured to provide real time accruals, multi level approvals, and mobile approvals, and the implementation automated accrual calculations to enforce consistent leave rules. Configuration work focused on accrual rule engines, tiered approval workflows, and mobile approval flows to support on the go supervisor sign off and time off forecasting.
The implementation included payroll integrations to move approved leave and accruals into payroll processing, aligning absence data with pay calculations and finance reporting. Operational scope covered HR, payroll, and finance teams across Kissimmee Utility Authority, supporting the organization at its 300 employee scale.
Governance changes emphasized structured approval routing and centralized accrual calculation ownership to reduce manual processing. Reported outcomes from the engagement included reduced errors and saved staff time as a result of the automated accruals and payroll integrations, demonstrating practical operational benefits from the Absence and Leave Management deployment.
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Time and Attendance | HCM |
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2023 | 2023 |
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Time and Attendance, Time Clock (Hardware) | HCM |
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2023 | 2023 |
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Time and Attendance, Time Clock (Hardware) | HCM |
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2012 | 2012 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Predictive Analytics | AI-Powered Application |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2017 | 2017 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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