Hayward, 94545, CA,
United States
Kite Hill Technographics
Kite Hill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kite Hill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 125 Kite Hill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kite Hill has purchased the following applications: HarvestERP for ERP Financial in 2017, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kite Hill is running and its propensity to invest more and deepen its relationship with Harvest Food Solutions , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kite Hill revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kite Hill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kite Hill Tech Stack and Enterprise Applications
Kite Hill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Harvest Food Solutions | Legacy | HarvestERP | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Kite Hill implemented HarvestERP as its ERP Financial application. The deployment targeted core financial and workforce operations and supported payroll processing for 135 employees in Portland, covering both union and non-union populations with bi-weekly payroll cycles and multiple collective bargaining agreement variations.
HarvestERP was configured to support payroll processing workflows including payroll data entry, payroll review and approval, generation of final checks, and management of pension payments and union dues. The implementation encompassed HR and talent workflows for recruiting, posting open positions, interview scheduling, and onboarding, and it incorporated modules to capture open enrollment benefit selections and payroll deductions for benefits administration.
Operational integrations and data flows were established with external payroll systems where noted, specifically data entry and exchange processes with the GNSA Payroll system and ADP Payroll, and accounts payable and accounts receivable activities were coordinated with the Harvest Nav Program. The rollout covered Finance, Payroll, HR, and Project and Office Management functions at the Portland site, and was designed to produce financial reporting for the CFO to support multiple audits.
Governance and process changes included formalized payroll review and approval workflows, procedures for filing and maintaining payroll records, and control points for pension and union dues remittance. The program also supported union engagement activities, including renegotiation and reconstruction of the Teamster 305 contract and creation of a handbook for union and non-union staff to document policies and compliance requirements.
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Kite Hill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Kite Hill implemented Microsoft 365 as its Collaboration platform. The deployment uses Microsoft 365 as a cloud hosted SaaS tenant to centralize productivity and collaboration across the company. Microsoft 365 provides core collaboration capabilities including email, real time messaging, file storage, and productivity applications.
Kite Hill configured Microsoft 365 modules such as Exchange Online for email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, OneDrive for file sync, and Office desktop and web apps for authoring. Identity and access management is centralized through Azure Active Directory to support single sign on and role based access. The implementation emphasizes standard collaboration workflows, document versioning and permission controls consistent with Collaboration platform practices.
The rollout supports collaboration across corporate functions including marketing, operations and finance, enabling coordinated content creation, approvals and shared document repositories. Governance centers on centralized user provisioning, access policy enforcement and structured document libraries to manage document lifecycle. Microsoft 365 is surfaced on Kite Hill website and used to maintain corporate content and internal collaboration.
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Kite Hill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Kite Hill implemented Hotjar on its consumer facing website to capture behavioral analytics and qualitative feedback as part of its Customer Experience tooling. Kite Hill deployed Hotjar to instrument session recordings, heatmaps, conversion funnels and on page feedback widgets in order to observe user journeys across product pages and cart flows. The implementation uses the Hotjar application to centralize UX signals for web optimization, with Hotjar configured to record targeted pages and sampling windows appropriate to a 125 person consumer packaged goods organization.
Hotjar modules including session recordings, heatmaps, conversion funnels and feedback polls were configured across key ecommerce and marketing landing pages, with settings aligned to capture both desktop and mobile behaviors. The Hotjar application was restated in implementation documentation and tagged in analytics schemas to correlate qualitative insights with quantitative metrics owned by analytics teams. Instrumentation focused on product detail pages, checkout flow and promotional landing pages to surface friction points for web experience work.
Operational ownership landed with marketing and product teams, who used Hotjar data to prioritize UX and content changes, while customer experience stakeholders consumed qualitative feedback for support and merchandising decisions. Rollout was phased across the public site to validate sampling and privacy controls, and governance included access controls and retention policies to align Hotjar data handling with corporate data practices. Kite Hill Hotjar Customer Experience integration supports cross functional workflows between marketing, product and customer experience without involving third party implementation partners.
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Kite Hill ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Kite Hill PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Kite Hill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Kite Hill
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| Senior Director of Finance | Director | Finance | ||||
| Controller | Director | Finance |
Apps Being Evaluated by Kite Hill Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||