Klaviyo
125 Summer Street 6th Floor,
Boston, 2111, MA,
United States
Boston, 2111, MA,
United States
1 617-213-1788
Professional Services
Klaviyo Technographics
Klaviyo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Klaviyo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2437 Klaviyo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Klaviyo has purchased the following applications: Sage Intacct for ERP Financial in 2020, Lever by Employ for Applicant Tracking System in 2015, SAP Concur Travel for Travel Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Klaviyo is running and its propensity to invest more and deepen its relationship with Sage , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Klaviyo revenues, which have grown to $1.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Klaviyo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Klaviyo Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Klaviyo implemented Sage Intacct as its ERP Financial system. Sage Intacct appears within Klaviyo's website source, indicating an active deployment of the Sage Intacct application to manage corporate accounting activities. The implementation aligns with cloud based SaaS ERP Financial architecture, centralizing transaction capture, automated financial reporting and consolidated ledger processes for a professional services operator.
Implementation emphasis reflects core Sage Intacct capabilities, configured for general ledger, accounts payable, accounts receivable, billing, revenue recognition and multi entity consolidation to support corporate finance and accounting functions. Configuration and governance likely included role based access controls, automated period close workflows and financial reporting configuration to support audit and compliance needs within Klaviyo's finance organization.
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Expense Management | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Klaviyo implemented Lever by Employ as its Applicant Tracking System on its public careers site, using Lever by Employ to publish job listings and capture candidate applications directly via the website. The deployment placed the Applicant Tracking System at the center of Klaviyo's recruiting touchpoints, routing inbound applications from the careers portal into the Lever by Employ workflow.
Klaviyo configured Lever by Employ to manage core Applicant Tracking System capabilities including job posting and career page integration, candidate intake and resume parsing, configurable pipeline stages for screening and interviews, interview scheduling and coordination, offer letter workflows, and built-in reporting and analytics. The system was positioned to support recruiting and talent acquisition functions, with hiring managers and HR using the Lever by Employ interface for candidate review and pipeline management, and governance of vacancy templates and interview stages aligned under the talent acquisition team.
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Applicant Tracking System | HCM |
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2023 | 2023 |
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Interview Scheduling | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Klaviyo implemented SAP Concur Travel as its Travel Management solution within the Finance organization. The deployment targeted U.S., U.K., and Australia travel and expense processes and was operated alongside the Shared Services Accounts Payable team to centralize T&E handling across those regions.
Configuration work focused on expense report validation, approval flow provisioning, cost center and chart of accounts assignment, employee profile creation for onboarding, and policy enforcement workflows. Day to day operational capabilities implemented in SAP Concur Travel included initial checks of expense reports, receipt verification, inbox triage for Travel and Expense requests, error resolution and escalation to attain required approvals.
Operational setup synchronized profile provisioning and cost center assignments in parallel with employee onboarding processes to maintain accurate approval flows. The Travel and Expense Coordinator role performed system updates, tracked employee benefits in external logs, and coordinated with Accounts Payable within Shared Services to ensure expense information and approvals aligned with internal organization structures.
Governance centered on enforcing the expense reimbursement policy and Employee Handbook rules, with controls to mitigate reimbursement overages and escalate exceptions. SAP Concur Travel was embedded into routine finance workflows to standardize approval flows, improve data accuracy, and support cross functional communication for a consistent employee experience.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Event Management | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Klaviyo
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Klaviyo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Klaviyo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Klaviyo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Klaviyo Technographics
Klaviyo is a Professional Services organization based in United States,
with around 2437 employees and annual revenues of $1.15 billion.
Klaviyo operates a diverse technology stack with applications such as
Sage Intacct, Lever by Employ and SAP Concur Travel,
covering areas like ERP Financial, Applicant Tracking System and Travel Management.
Klaviyo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Employ and SAP.
Klaviyo recently adopted applications including
Greenhouse ATS in 2023, ClickHouse in 2022 and Oracle NetSuite ERP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Klaviyo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Klaviyo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Klaviyo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.