AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Klim Tech Stack and Enterprise Applications

Klim ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2017 2017
In 2017, Klim implemented Oracle NetSuite ERP to centralize core financial operations and web-driven order processing. The Oracle NetSuite ERP deployment serves as the company ERP Financial system, consolidating general ledger, accounts receivable, accounts payable, billing and order management capabilities to support the retail commerce workflow. The implementation is delivered as a cloud SaaS configuration and is surfaced on Klim's website for order capture and invoicing, aligning storefront transactions with back-office financial posting. Operational coverage centers on finance and commerce functions within the United States organization, with governance oriented around a centralized chart of accounts, standardized invoice and payment workflows, and role-based access controls for finance and fulfillment teams.
Klim AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2012 2012
In 2012, Klim implemented LiveChat on its website. LiveChat was deployed as a client side chat widget and classifies Klim within the Chatbots and Conversational AI category for online customer engagement, providing a persistent conversational entry point on the retail storefront. The deployment leverages typical conversational capabilities including live agent messaging, canned responses, proactive chat invitations and chat transcript capture, configured to handle customer support and ecommerce inquiries. Operational governance uses operator accounts, chat routing rules, business hours and escalation workflows administered by Klim’s customer service and ecommerce personnel, and the LiveChat runtime is observable in the site code as the primary conversational interface.
Klim Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Klim implemented Microsoft 365 as its core Collaboration platform, with references to Microsoft 365 present on their public website. The implementation positions Microsoft 365 as the primary productivity and collaboration layer for Klim, aligning cloud based tooling with corporate communications visible on the site. Standard Microsoft 365 functional modules used in Collaboration deployments include Exchange Online for email, SharePoint Online for content management, OneDrive for file sync, Microsoft Teams for real time collaboration, and Office desktop and web applications. Klim's deployment for a 70 person retail organization would use these modules to provide central email, document collaboration, team workspaces, and productivity application access. The use of Microsoft 365 on Klim's website indicates a tenant level deployment supporting both internal collaboration and externally accessible content or links tied to the public site. Operational coverage is company wide across corporate functions, with centralized user accounts, shared sites, and team spaces supporting marketing, operations, and support workflows. Governance considerations for the Microsoft 365 deployment include centralized tenant administration, user provisioning and identity management, group and external sharing policies, and content lifecycle controls to manage collaboration and public content exposure. These controls shape collaboration workflows and content publishing practices, embedding Microsoft 365 as the Collaboration backbone for Klim.
Klim eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2009 2009
eCommerce eCommerce 2020 2020
Klim CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2013 2013
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Klim PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Klim IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Klim

First Name Last Name Title Function Department Email Phone
CFO CXO Finance
Creative Director Director Finance
VP of Sales and Marketing VP Marketing

Apps Being Evaluated by Klim Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Klim IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Klim digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Klim Technographics
Klim is a Retail organization based in United States, with around 70 employees and annual revenues of $7.0 million.
Klim operates a diverse technology stack with applications such as Oracle NetSuite ERP, LiveChat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Klim has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
Klim recently adopted applications including Klaviyo in 2021, Amazon SES in 2021 and Oracle NetSuite SuiteCommerce in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Klim’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Klim’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Klim technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.