Rigby, 83442, ID,
United States
Klim Technographics
Klim Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Klim and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Klim employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Klim has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2012, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Klim is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Klim revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Klim intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Klim Tech Stack and Enterprise Applications
Klim ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Klim implemented Oracle NetSuite ERP to centralize core financial operations and web-driven order processing. The Oracle NetSuite ERP deployment serves as the company ERP Financial system, consolidating general ledger, accounts receivable, accounts payable, billing and order management capabilities to support the retail commerce workflow.
The implementation is delivered as a cloud SaaS configuration and is surfaced on Klim's website for order capture and invoicing, aligning storefront transactions with back-office financial posting. Operational coverage centers on finance and commerce functions within the United States organization, with governance oriented around a centralized chart of accounts, standardized invoice and payment workflows, and role-based access controls for finance and fulfillment teams.
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Klim AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Klim implemented LiveChat on its website. LiveChat was deployed as a client side chat widget and classifies Klim within the Chatbots and Conversational AI category for online customer engagement, providing a persistent conversational entry point on the retail storefront.
The deployment leverages typical conversational capabilities including live agent messaging, canned responses, proactive chat invitations and chat transcript capture, configured to handle customer support and ecommerce inquiries. Operational governance uses operator accounts, chat routing rules, business hours and escalation workflows administered by Klim’s customer service and ecommerce personnel, and the LiveChat runtime is observable in the site code as the primary conversational interface.
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Klim Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Klim implemented Microsoft 365 as its core Collaboration platform, with references to Microsoft 365 present on their public website. The implementation positions Microsoft 365 as the primary productivity and collaboration layer for Klim, aligning cloud based tooling with corporate communications visible on the site.
Standard Microsoft 365 functional modules used in Collaboration deployments include Exchange Online for email, SharePoint Online for content management, OneDrive for file sync, Microsoft Teams for real time collaboration, and Office desktop and web applications. Klim's deployment for a 70 person retail organization would use these modules to provide central email, document collaboration, team workspaces, and productivity application access.
The use of Microsoft 365 on Klim's website indicates a tenant level deployment supporting both internal collaboration and externally accessible content or links tied to the public site. Operational coverage is company wide across corporate functions, with centralized user accounts, shared sites, and team spaces supporting marketing, operations, and support workflows.
Governance considerations for the Microsoft 365 deployment include centralized tenant administration, user provisioning and identity management, group and external sharing policies, and content lifecycle controls to manage collaboration and public content exposure. These controls shape collaboration workflows and content publishing practices, embedding Microsoft 365 as the Collaboration backbone for Klim.
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Klim CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Klim PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Klim IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Klim
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| Creative Director | Director | Finance | ||||
| VP of Sales and Marketing | VP | Marketing |
Apps Being Evaluated by Klim Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||