Klook Singapore Technographics
Klook Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Klook Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Klook Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Klook Singapore has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Mixpanel for Marketing Analytics in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Klook Singapore is running and its propensity to invest more and deepen its relationship with Oracle , Block (ex Square, Inc) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Klook Singapore revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Klook Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Klook Singapore Tech Stack and Enterprise Applications
Klook Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Klook Singapore implemented Oracle NetSuite ERP. The project was scoped to the finance and accounting organization and is categorized as ERP Financial.
The deployment used the cloud native Oracle NetSuite ERP architecture, configured with core financial modules including general ledger, accounts payable, accounts receivable, cash management, fixed assets, financial reporting and revenue management. Configuration emphasized multi currency transaction handling and a centralized chart of accounts to support consolidated financial processes and statutory reporting. Workflow automation and role based access controls were applied to streamline approvals and period close tasks.
Operational coverage focused on finance, accounting, treasury and FP&A teams within the Singapore entity, and the system was instrumented to support order to cash and procure to pay workflows inside the NetSuite environment. The implementation included configurable financial period close controls and audit trail capabilities to support month end routines and compliance activities. User provisioning and role segmentation were aligned to business function to separate duties across accounting and treasury workflows.
Governance was formalized with centralized configuration management, documented approval workflows and standard operating procedures for transaction processing and close orchestration. Training and staffing plans prioritized candidates with Oracle NetSuite experience, reflecting the stated preference for NetSuite skillsets. The narrative positions Klook Singapore Oracle NetSuite ERP as the primary ERP Financial platform for the companys corporate finance function.
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
Klook Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Klook Singapore implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities for its employee base. Klook Singapore uses Google Workspace (Formerly Google G-Suite), a Collaboration solution, to support corporate email, document collaboration, calendaring, and video conferencing across the organization.
Deployment follows a cloud native, tenant based Google Workspace configuration sized for a 150 employee organization and administered through the Google Admin console with organization units, user provisioning, and role based access controls. Functional modules include Gmail, Google Drive, Google Docs, Sheets and Slides, Google Calendar, and Google Meet, enabling content creation, shared editing, file storage, synchronous meetings and collaboration workflows, with governance focused on account management, permission settings and policy enforcement through the Admin console.
|
Klook Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2017 | 2017 |
In 2017, Klook Singapore implemented Mixpanel. The Mixpanel deployment was executed on the company website, instrumenting client side event tracking to capture user interactions across discovery and booking flows. This implementation aligns with the Marketing Analytics category and prioritized event level analytics, funnel analysis, and cohort measurement for customer lifecycle insights.
Configuration work focused on defining an event taxonomy, building funnels and retention cohorts, and creating role specific dashboards for marketing and product teams to monitor acquisition and conversion behaviors. Operational scope covered the Singapore web property and supported marketing, product management, and growth functions, with governance processes instituted for event naming and dashboard stewardship. The implementation used Mixpanel dashboards and event streams to centralize product analytics for web based customer journeys.
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Klook Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Klook Singapore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Klook Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Klook Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||