Huyton, L36 9UX,
United Kingdom
Knowsley Metropolitan Borough Council Technographics
Knowsley Metropolitan Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Knowsley Metropolitan Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2950 Knowsley Metropolitan Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Knowsley Metropolitan Borough Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Oracle Cloud HCM for Core HR in 2022, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Knowsley Metropolitan Borough Council is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Knowsley Metropolitan Borough Council revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Knowsley Metropolitan Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Knowsley Metropolitan Borough Council Tech Stack and Enterprise Applications
Knowsley Metropolitan Borough Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | Namos Solutions | 2022 | 2022 |
In 2022 Knowsley Metropolitan Borough Council implemented Oracle Cloud ERP as its ERP Financial application. The deployment reinforced a single cloud platform approach for back-office services across finance, procurement, human resources and payroll.
The Oracle Cloud ERP implementation concentrated on core financial and procurement functional modules, aligning general ledger, accounts payable and accounts receivable workflows with cloud native controls and SaaS configuration patterns. Oracle Cloud ERP was configured to support centralized financial management, purchasing orchestration and layered reporting consistent with public sector budgeting and compliance requirements.
The program was delivered with Namos Solutions as the systems integrator and managed services provider, and Oracle Cloud ERP was integrated within a broader cloud estate that includes Oracle Cloud EPM and Oracle Cloud HCM and Payroll. These integrations were designed to preserve data continuity for planning, consolidation, workforce records and payroll transactions to enable unified financial and HR record keeping.
Operational scope covers the council's finance and HR operations serving more than 147,000 residents and supporting over 2,500 staff, with governance changes to adopt SaaS best practice and standardise processes to make the environment supportable. Reported outcomes include streamlined HR and payroll processes, cost reduction and improved decision making as part of the council's ERP Financial program.
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Knowsley Metropolitan Borough Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite HRMS | Oracle Cloud HCM | Core HR | HCM | Namos Solutions | 2022 | 2022 |
In 2022 Knowsley Metropolitan Borough Council implemented Oracle Cloud HCM and Payroll Cloud as its Core HR solution, migrating from Oracle E-Business Suite HRMS. The move consolidated HR and payroll onto a single Oracle Software-as-a-Service platform that supports the council workforce of more than 2,500 employees and the wider public services the council delivers to over 147,000 residents.
The Oracle Cloud HCM implementation focused on core HR and payroll capabilities, including workforce administration, payroll processing, employee self-service, and standardised HR workflows. Configuration emphasized SaaS best practice to create a supportable, fit for purpose HR environment and to standardise processes across council departments and service lines.
Architecturally the deployment was positioned as part of the council's integrated cloud estate, linking Oracle Cloud HCM and Payroll Cloud to the previously deployed Oracle Cloud ERP and EPM platform that went live in 2020. Namos Solutions acted as the systems integrator and managed service provider, delivering implementation services and ongoing operational support for the council's cloud HR and payroll stack.
Governance changes prioritized process standardisation and operating model adjustments to centralise HR and payroll administration, reduce operational complexity, and improve decision-making through unified HR data. The council reported objectives achieved that included cutting costs and standardising processes while creating a modernised employee experience with Oracle Cloud HCM.
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Payroll | HCM |
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2022 | 2022 |
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Knowsley Metropolitan Borough Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Knowsley Metropolitan Borough Council deployed Microsoft 365 to support Collaboration across its digital channels. Microsoft 365 is used on the council website and provides the primary cloud productivity surface for staff-facing and public content workflows.
The implementation emphasizes Microsoft 365 core collaboration capabilities including Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive for Business to enable email, document management, team communication, and web content publishing. Governance and configuration work focused on tenant settings, information architecture, permissions and content publishing workflows to align Collaboration tooling with council business functions such as communications, service delivery and records management.
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Knowsley Metropolitan Borough Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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Knowsley Metropolitan Borough Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Knowsley Metropolitan Borough Council EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2022 | 2022 |
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Knowsley Metropolitan Borough Council Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2022 | 2022 |
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Knowsley Metropolitan Borough Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Knowsley Metropolitan Borough Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Knowsley Metropolitan Borough Council
Apps Being Evaluated by Knowsley Metropolitan Borough Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||