Toyonaka, 560-0083,
Japan
Kobeya Japan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kobeya Japan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 324 Kobeya Japan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kobeya Japan has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Toshiba T-SQUARE CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kobeya Japan is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kobeya Japan revenues, which have grown to $76.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kobeya Japan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | ||
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 | ||
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Toshiba | Legacy | Toshiba T-SQUARE CRM | CRM | CRM | n/a | 2019 | 2020 | In 2019, Kobeya Japan moved its customer service CRM to Toshiba T-SQUARE CRM, deploying the T-SQUARE/CT FC Edition as a cloud contact-center platform to manage consumer and retail store inquiries across Japan. The implementation completed in about three months, indicating an accelerated cloud rollout focused on centralizing frontline inquiry handling. The deployment emphasized centralized inquiry management and business self-customization, leveraging the contact-center CRM capabilities of T-SQUARE/CT FC Edition. Functional configuration centered on unified case management, agent console workflows, and routing and reporting workflows common to CRM implementations, enabling business teams to adapt flows without heavy IT change cycles. Operational coverage targeted customer service and retail operations handling store and consumer queries within Japan, with governance shifted toward business-led customization and centralized oversight of inquiry queues. The Toshiba T-SQUARE CRM implementation explicitly delivered improved business continuity and rapid provisioning of contact-center functionality for customer facing teams. | |
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Tag Management | CRM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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