Kohler Credit Union
5727 Superior Avenue,
Sheboygan, 53083, WI,
United States
Sheboygan, 53083, WI,
United States
1 920-459-2595
Banking and Financial Services
Kohler Credit Union Technographics
Kohler Credit Union Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kohler Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 172 Kohler Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kohler Credit Union has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Fiserv Data Safe for Credit Union Management in 2015, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kohler Credit Union is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Fiserv , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kohler Credit Union revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kohler Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kohler Credit Union Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Kohler Credit Union implemented Jack Henry Ensenta for Payment Processing on its public website, bringing a hosted payments capability directly into online member flows. The deployment centered on web-based payment acceptance and bill pay use cases, with Jack Henry Ensenta serving as the payment gateway and customer-facing payment orchestration layer.
The Jack Henry Ensenta configuration emphasizes hosted payment pages and gateway functions common to Payment Processing platforms, including tokenization, card acceptance and ACH origination to support recurring and one-time member payments. Configuration work focused on payment routing, validation rules and secure data capture consistent with online banking front-end requirements.
Integration work linked the website payment endpoints to back-office reconciliation and settlement workflows, delivering transaction records to operations and accounting for posting and exception handling. Operational scope covered member-facing channels on the public site and associated operations teams responsible for payment posting and dispute resolution.
Governance and operational controls were implemented to align with payment industry controls, including transaction monitoring, audit logging and PCI-oriented handling of cardholder data. Rollout prioritized web channel stability and operational handoff, with ongoing configuration management to support membership billing and loan-payment scenarios.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Data Safe | Credit Union Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Kohler Credit Union implemented Fiserv Data Safe to support core operations in the Credit Union Management category. The Fiserv Data Safe deployment was positioned to centralize member account processing and core transaction management for the credit union.
Configuration focused on standard Credit Union Management functional areas, including member account management, deposit processing, loan servicing workflows, and reporting capabilities aligned with member services and operations. The setup emphasized data consolidation and standardized transactional processing across the institution.
Operational coverage targeted Kohler Credit Union's member services, operations, and lending functions, aligning the application with day to day core banking workflows. Deployment was applied across the credit union's operational footprint.
Historical press coverage indicates Kohler had chosen USERS DataSafe and scheduled a conversion in March 2006, reflecting an earlier selection under the USERS brand within Fiserv. Governance and rollout activities were organized to consolidate member data and standardize account and transaction workflows across the institution.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Kohler Credit Union implemented LivePerson Conversational Cloud on its public website. The LivePerson Conversational Cloud deployment provides web messaging and chat-based member engagement, positioning the solution within the Chatbots and Conversational AI category to support customer service and online member support. Kohler Credit Union uses LivePerson Conversational Cloud in the Chatbots and Conversational AI category to extend its digital channel capabilities for member inquiries and service interactions.
Functional configuration centers on an embedded website chat widget, conversational workflows to address routine account and service questions, and agent escalation to live staff consistent with Chatbots and Conversational AI platforms. The implementation is scoped to the website digital channel and impacts online member service workflows and contact center routing practices, with administrative controls for session management and message templates. Governance and operational ownership are aligned to digital channels and member service teams, using centralized administration for conversation routing, compliance logging, and template management.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Collaboration | Collaboration |
|
2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Customer Experience | CRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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|
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kohler Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kohler Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Kohler Credit Union Technographics
Kohler Credit Union is a Banking and Financial Services organization based in United States,
with around 172 employees and annual revenues of $47.0 million.
Kohler Credit Union operates a diverse technology stack with applications such as
Jack Henry Ensenta, Fiserv Data Safe and LivePerson Conversational Cloud,
covering areas like Payment Processing, Credit Union Management and Chatbots and Conversational AI.
Kohler Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates, Fiserv and LivePerson.
Kohler Credit Union recently adopted applications including
Cloudflare CDN in 2021, Hotjar in 2020 and Jack Henry Ensenta in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kohler Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kohler Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kohler Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.