Lisle, 60532, IL,
United States
KONE U.S. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by KONE U.S. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 KONE U.S. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KONE U.S. has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2021, Workday HCM for Core HR in 2016, Exterro Zapproved ZDiscovery for Legal Practice Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KONE U.S. is running and its propensity to invest more and deepen its relationship with SAP , Workday , Dovetail Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KONE U.S. revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KONE U.S. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, KONE U.S. implemented SAP ERP ECC 6.0 to support ERP Financial operations and to centralize material master and production-related recordkeeping at its Manufacturing Engineering organization. The implementation was focused at the Coal Valley, IL manufacturing site where the Manufacturing Engineering group leads material updates, production scheduling, and equipment programming activities. SAP ERP ECC 6.0 is referenced as the primary application for ERP Financial and material maintenance workflows used by engineers and production planners.
Configuration work prioritized master data management and variant configuration workflows, reflecting ongoing validation of SAP VC reported by the engineering team. The project included configuration and operationalization of material master update processes within SAP ERP ECC 6.0, coordination of part program references for the stretch former, and automated capture of production support events such as Andon tracking. The manufacturing team also documented standard work for production scheduling and implemented a training program and validation procedures for parts programmed and tested on the stretch former.
Operational coverage spanned Manufacturing Engineering, production floor operations, and warehouse improvement initiatives, with materials maintenance executed inside SAP ERP ECC 6.0 and used as the reference for part program linkage between old and new equipment programs. Andon tracking automation and the production scheduling effort were aligned with SAP-managed material records and shop floor standard work to maintain consistency between equipment programs and ERP records. The team reported active troubleshooting and validation cycles for SAP VC as part of ongoing operations.
Governance and process controls were reinforced through ISO 9001 trained internal auditing, formalized training rollout for the stretch former, and written program documentation maintained alongside SAP records. The implementation narrative emphasizes process improvements for safety, quality, and efficiency driven by coordinated SAP ERP ECC 6.0 material management, equipment program validation, and standard work adoption across engineering and production functions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, KONE U.S. deployed Workday HCM as its Core HR solution. The deployment targeted HR functions supporting supply chain, manufacturing, logistics, research and development, and Major Projects across the US and Mexico and was driven by a Global Unit Director for Human Resources working with North American and global leadership.
The Workday HCM implementation emphasized Core HR capabilities for compensation management, talent and succession planning, performance management, and staffing and recruiting workflows. Workday HCM was configured to align compensation programs and performance processes with a centralized talent strategy, and the program included development tracks for new leaders as part of the high potential framework.
Operational coverage was site level, noted as a launch of the Workday HCM solution in sites, and organized under a global umbrella concept that centralized multiple units and aligned disparate business plans. The scope explicitly included HR business processes for a $1.2 billion business footprint in the US and Mexico, spanning direct HR support for manufacturing and supply chain operations as well as R&D and major projects.
Governance and rollout work focused on creating a framework for start up activity, including staffing and recruiting plans and development of new leadership roles, while partnering with regional and global leaders to standardize compensation, talent, and performance governance. The narrative centers on embedding Workday HCM as the Core HR platform to unify HR processes and governance across KONE U.S. business units.
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exterro | Legacy | Exterro Zapproved ZDiscovery | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, KONE U.S. implemented Exterro Zapproved ZDiscovery as a Legal Practice Management application. The deployment established a centralized legal operations capability to support matter intake, eDiscovery coordination, and legal hold orchestration for corporate legal and compliance teams.
Configuration work centered on matter management, defensible legal hold workflows, custodian notice automation, and document collection tracking, reflecting core Legal Practice Management functionality. The Exterro Zapproved ZDiscovery application was configured to capture workflow states, maintain chain of custody records, and enforce role based access controls for legal staff and authorized reviewers.
Governance and process redesign accompanied the technical rollout, formalizing matter intake procedures, instituting standardized legal hold protocols, and creating audit trails to support litigation readiness and regulatory response. The implementation targeted the corporate legal department with coverage extending to compliance and risk management functions, providing a unified Exterro Zapproved ZDiscovery platform for Legal Practice Management across KONE U.S.
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Legal Time and Billing | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Content Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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