Alpharetta, 30022, GA,
United States
KORE Wireless Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by KORE Wireless and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 614 KORE Wireless employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KORE Wireless has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KORE Wireless is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Calibermind or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KORE Wireless revenues, which have grown to $248.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KORE Wireless intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, KORE Wireless implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as part of the company's Chatbots and Conversational AI tooling for customer engagement, serving inbound web visitors to capture lead context and route conversations.
The deployment centers on the Hubspot Live Chat web widget configured to capture contact properties and persist conversation transcripts to HubSpot contact records, enabling a unified interaction history. Functional capabilities configured include live agent handoff, canned responses, and conversational routing to Sales and Support queues, aligned with Chatbots and Conversational AI operational patterns.
Operational ownership is defined across marketing, sales operations, and customer support, with configuration managed inside HubSpot to align chatflows, qualification scripts, and contact property mapping. Governance focuses on scripted response templates, conversation logging for handoff workflows, and monitoring through HubSpot's conversation inbox and reporting tools.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, KORE Wireless implemented Microsoft 365. The deployment is observable on the company website and serves as the enterprise Collaboration platform for KORE Wireless.
Microsoft 365 delivers cloud-hosted collaboration capabilities including cloud email, document collaboration and shared storage, real-time team communication and Office productivity applications, consistent with standard Collaboration functional scope. The implementation centralizes core collaboration workflows such as corporate email, document libraries and synchronous communications, and these capabilities are surfaced to internal users and external touchpoints via web integrations.
Operational coverage for the Microsoft 365 deployment spans corporate communications and internal teams across KORE Wireless in the United States, supporting roughly 614 employees. Governance is aligned with cloud identity and access management and role based access controls typical of Collaboration deployments, and the public web presence identifies the platform as an externally visible integration point.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, KORE Wireless implemented HubSpot CMS as its Web Content Management platform to manage the corporate website and centralize marketing content. The HubSpot CMS deployment is hosted on HubSpot's platform and is used to publish responsive site templates, manage digital assets, and provide SEO and content performance controls to the marketing organization. Implementation emphasized template-driven pages and modular content blocks, enabling editorial workflows and staged publishing.
Functional capabilities in use include content authoring, landing pages, blog management, form-based lead capture, and multi-channel content publishing, aligning with standard Web Content Management workflows. Operational scope centers on marketing and digital experience teams for site content operations, with role-based access and editorial governance applied to approval and publishing workflows. The narrative centers on HubSpot CMS as the site tier for KORE Wireless, with content model, templates, and asset management forming the core configuration for ongoing site maintenance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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CRM | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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