AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Korus Group Asia Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Plezi Legacy Plezi Marketing Automation CRM n/a 2023 2023
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SimplyDesk Legacy SimplyDesk Incident Management ITSM n/a 2023 2023
In 2023, Korus Group Asia implemented SimplyDesk for Incident Management on its public website. The deployment places SimplyDesk as the web-embedded incident intake and ticketing layer that captures customer and internal incident reports via the corporate site. Configuration focused on core Incident Management capabilities, including ticket capture, categorization, routing and assignment workflows, priority and SLA tracking, and operational dashboards. SimplyDesk was configured to support structured incident forms and automated routing rules to align reported issues with service owners. Operational coverage centers on customer support, internal IT service management, and professional services delivery teams within Korus Group Asia in Malaysia, aligning incident intake with these business functions. The web-first deployment centralizes incoming issues into a single ticket queue in SimplyDesk to streamline triage and assignment. Governance workstreams established ticket lifecycle policies, escalation paths, and role based access to queues, with a phased website activation to manage adoption. Process documentation and training were used to standardize categorization, ownership, and SLA driven response workflows in SimplyDesk.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Korus Group Asia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Korus Group Asia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Korus Group Asia Technographics

Korus Group Asia is a Professional Services organization based in Malaysia, with around 310 employees and annual revenues of $31.0 million.

Korus Group Asia operates a diverse technology stack with applications such as Microsoft 365, Plezi and SimplyDesk, covering areas like Collaboration, Marketing Automation and Incident Management.

Korus Group Asia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Plezi and SimplyDesk.

Korus Group Asia recently adopted applications including Slack Connect in 2023, Plezi in 2023 and Google Tag Manager in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Korus Group Asia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Korus Group Asia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Korus Group Asia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.