Kotis Design
2101 N 34th St #200,
Seattle, 98103, WA,
United States
Seattle, 98103, WA,
United States
1 206-466-1800
Media
Kotis Design Technographics
Kotis Design Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kotis Design and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Kotis Design employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kotis Design has purchased the following applications: Sage Intacct for ERP Financial in 2015, Olark Live Chat for Chatbots and Conversational AI in 2017, FrontApp for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kotis Design is running and its propensity to invest more and deepen its relationship with Sage , Olark , Front or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kotis Design revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kotis Design intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kotis Design Tech Stack and Enterprise Applications
Kotis Design ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Kotis Design implemented Sage Intacct as its ERP Financial system to centralize corporate accounting and financial management. The deployment targeted the company finance function across its United States operations for a 150 employee media firm, establishing a cloud financial backbone for accounting and reporting.
The Sage Intacct implementation concentrated on ERP Financial capabilities common to mid-market cloud accounting platforms, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. Configuration work emphasized chart of accounts standardization, automated journal processing, period close orchestration, and role-based access controls to align accounting workflows with the new system.
Operational integrations are evidenced by corporate DNS configuration where the SPF includes Intacct.com, indicating the use of Sage Intacct cloud services for service-domain validation and transactional notification flows. Governance and rollout were finance-led and phased, aligning accounting, billing, and treasury teams under centralized financial controls and updated operational workflows for ongoing cloud ERP operations.
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ERP Financial | ERP |
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2018 | 2018 |
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Kotis Design AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Kotis Design implemented Olark Live Chat on its public website. The deployment uses Olark Live Chat under the Chatbots and Conversational AI category to provide a website-embedded conversational layer for real-time messaging and visitor engagement. The implementation centers on an embedded JavaScript client that routes incoming chats to an operator console, enabling live operator responses and proactive chat invites.
Functional capabilities implemented include real-time messaging, canned responses for common inquiries, chat transcripts and basic reporting for case follow up, and presence-based operator allocation, all consistent with Chatbots and Conversational AI workflows. Operational ownership rests with client-facing teams such as customer service and business development, with governance focused on chat handling procedures, transcript review, and agent availability management. The configuration supports website-level visitor engagement and lead capture, and Olark Live Chat is identified as the primary conversational tool on Kotis Design's site.
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Kotis Design Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Kotis Design deployed FrontApp as its primary Collaboration platform to centralize customer-facing order communications and coordinate order processing workflows. The implementation targeted customer service, order processing, and account management functions, capturing inquiries on order progress, tracking, back ordered items, and daily new product inputs. FrontApp was configured to support shared inbox management, assignment routing, internal notes and templated responses, aligning with standard Collaboration capabilities for queue ownership and message-based task coordination.
Operational coverage included customer service teams, order processing staff, account managers and vendor-facing coordinators who used the Front Email System alongside Microsoft Office, Skype and Teams to manage asynchronous correspondence and synchronous escalations. Governance emphasized clear assignment ownership and escalation workflows to ensure orders were properly placed, vendors were contacted to troubleshoot production timelines and customers were notified about order status and back orders. Kotis Design FrontApp Collaboration supported the companys core business functions of customer support and order management through centralized communication and inbox-driven operational processes.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Kotis Design CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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Kotis Design ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Kotis Design IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Kotis Design CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kotis Design
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kotis Design Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kotis Design IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kotis Design digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kotis Design Technographics
Kotis Design is a Media organization based in United States,
with around 150 employees and annual revenues of $30.0 million.
Kotis Design operates a diverse technology stack with applications such as
Sage Intacct, Olark Live Chat and FrontApp,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Kotis Design has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Olark and Front.
Kotis Design recently adopted applications including
WooCommerce in 2023, Hubspot Marketing Automation in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kotis Design’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kotis Design’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kotis Design technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.