Syracuse, 13057, NY,
United States
KPH Healthcare Services Technographics
KPH Healthcare Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KPH Healthcare Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 KPH Healthcare Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KPH Healthcare Services has purchased the following applications: Infor Lawson for ERP Financial in 2015, Infor Lawson Absence and Leave Management for Absence and Leave Management in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KPH Healthcare Services is running and its propensity to invest more and deepen its relationship with Infor , Fiserv , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KPH Healthcare Services revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KPH Healthcare Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KPH Healthcare Services Tech Stack and Enterprise Applications
KPH Healthcare Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 KPH Healthcare Services implemented Infor Lawson as its ERP Financial system. The implementation centered on accounts receivable operations within the finance organization using Infor Lawson to manage high volume statement production and payment posting.
The deployment emphasized the Accounts Receivable module and associated cash application workflows in Infor Lawson, with staff generating and mailing over 10,000 monthly accounts receivable statements and applying payments and credits to customer accounts to reconcile monthly statements. Patient receipt processing for pharmacy operations was managed through Lawson-driven AR workflows, including sorting, tracking and filing of weekly receipts for more than 100 pharmacy stores.
Operational coverage included the Syracuse, NY accounting team and the broader pharmacy retail revenue streams, where an Accounts Receivable Clerk used Infor Lawson day to day to perform payment application and statement reconciliation. Functional terminology in the implementation included statement generation, cash application, customer account reconciliation and receipt processing within the ERP Financial environment.
Governance and process work focused on standardizing monthly statement generation and payment application procedures inside Infor Lawson, formalizing AR clerical workflows and consolidating receipt handling across pharmacy locations. The engagement reads as a centralized Accounts Receivable operation in the Infor Lawson ERP Financial system managing both transactional posting and paper receipt controls.
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Payment Processing | ERP |
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2015 | 2015 |
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KPH Healthcare Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson Absence and Leave Management | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015 KPH Healthcare Services implemented Infor Lawson Absence and Leave Management. The deployment centralized Absence and Leave Management for HR and leave administration across the enterprise, supporting a US-based organization of approximately 4,000 employees.
The implementation focused on core absence tracking and case management capabilities typical of an Absence and Leave Management application, including FMLA tracking, state leave handling for DBL and PFL, leave request and approval workflows, and structured record keeping for employee leave events. HR staff maintain personnel records and leave files within the Infor Lawson environment, and the system is used to compile reports and retain required paperwork for compliance.
Operationally the Infor Lawson instance is used by HR clerks and managers as the authoritative system of record for leave administration, running alongside other HR tools in the environment. HR personnel performing onboarding and offboarding tasks verify I-9s, use e-verify processes, and administer leaves from within Lawson, while also working with the applicant tracking tool iCIMS for hiring related workflows.
Governance around the deployment emphasizes confidentiality of personnel information and adherence to federal and state leave regulations, with HR processes updated to track eligibility, document management, and case notes inside Infor Lawson. Day to day operational duties captured in the system include leave administration for DBL, FMLA and PFL, terminations, and generation of reports used by HR and management.
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Applicant Tracking System | HCM |
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2019 | 2019 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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KPH Healthcare Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, KPH Healthcare Services deployed Microsoft 365 to support Collaboration across the enterprise. The deployment established Microsoft 365 as the primary collaboration platform for internal communication, document management, and employee productivity.
The Microsoft 365 implementation leveraged core Collaboration services including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for messaging and meetings, and the Office desktop and web apps for authoring and productivity. These modules were configured to provide mailbox provisioning, site collection governance, Teams workspace templates, and role based access aligned to departmental needs.
Microsoft 365 is surfaced on the company website for employee access, supporting the companys roughly 4000 employees across clinical and administrative functions. Operational governance centered on a centralized tenant model with IT oversight of collaboration policies, user provisioning workflows, and content lifecycle controls.
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KPH Healthcare Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at KPH Healthcare Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Senior HR & Recruiting Specialist | Manager | HR | ||||
| President & CEO | CXO | Finance | ||||
| Manager of Applications | Manager | IT |
Apps Being Evaluated by KPH Healthcare Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||