AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Kuaishou Technology Tech Stack and Enterprise Applications

Kuaishou Technology Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
In 2022, Kuaishou Technology implemented Slack Connect as a Collaboration application from vendor Salesforce. The deployment surfaces Slack Connect on Kuaishou's public website to enable Slack-based messaging and external collaborator access, establishing an outward-facing collaboration layer linked to customer and partner touchpoints. Slack Connect implementation focuses on Collaboration category capabilities such as channel-based messaging, guest access controls, workspace administration, and collaboration governance to manage external threads and partner interactions. Operational scope centers on communications and partner engagement workflows across digital interfaces, with centralized administration and governance applied through Slack Connect controls rather than on-premises messaging infrastructure.
Kuaishou Technology CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
In 2020, Kuaishou Technology implemented Zendesk Service to manage customer inquiries originating from its public website. The deployment positioned Zendesk Service as the Customer Support platform for web-based user interactions, centralizing ticket intake and live messaging into an agent-facing console for the customer service function. Configuration emphasized standard Customer Support capabilities, including ticketing workflows, knowledge base publishing, and synchronous chat to align digital touchpoints with agent processes. The implementation organized agent workspaces and queuing logic to standardize incident intake, escalation routing, and support for SLA handling, enabling a centralized interface on the website for Kuaishou's customer service operations.
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Kuaishou Technology IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2021 2021
In 2021, Kuaishou Technology deployed Microsoft Azure Cloud Services to host its customer-facing website. The Application Hosting and Computing Services implementation centralized web application hosting and cloud compute capacity to support the public web platform. Microsoft Azure Cloud Services was configured to provide scalable compute, persistent storage and platform-level services for application deployment, enabling standard cloud workflows such as autoscaling, health monitoring and deployment orchestration. The deployment centered on hosting the public web platform and supporting continuous delivery pipelines for web releases. Operational ownership rests with web engineering and site reliability teams, and governance emphasized change control, monitoring and capacity planning for ongoing Application Hosting and Computing Services operations.
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Kuaishou Technology

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Kuaishou Technology Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kuaishou Technology IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kuaishou Technology digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kuaishou Technology Technographics
Kuaishou Technology is a Communications organization based in China, with around 28098 employees and annual revenues of $11.76 billion.
Kuaishou Technology operates a diverse technology stack with applications such as Slack Connect, Zendesk Service and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
Kuaishou Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Zendesk and Microsoft.
Kuaishou Technology recently adopted applications including Slack Connect in 2022, Salesforce Sales Cloud in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kuaishou Technology’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Kuaishou Technology’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kuaishou Technology technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.