AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Kwanto Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kwanto Legacy Kwanto Akyra CRM Utilities Customer Care and Billing CRM n/a 2023 2023
In 2023, Kwanto implemented Kwanto Akyra CRM for its Onki retail electricity and gas brand. The deployment uses the Utilities Customer Care and Billing application to centralize customer care, billing, ticketing and distributor exchange workflows for the Italian market. The Kwanto Akyra CRM implementation configures billing, customer portal and ticketing modules based on vendor described capabilities, enabling invoicing orchestration, self service account access and service ticket lifecycle management. Configuration work emphasized customer record consolidation, bill generation sequencing and automated communication flows consistent with Utilities Customer Care and Billing functional patterns. Integrations focus on distributor exchanges and operational messaging to network operators, reflecting the distributor exchange handling cited by the vendor, and the system is positioned as the central operational hub for Onki customer operations in Italy. Operational coverage spans retail electricity and gas customer management and aligns customer service, billing teams and back office workflows within the Kwanto Akyra CRM instance. Governance was organized to support consolidated billing and integrated customer operations in Italy as reported by the vendor, with process alignment between billing and customer care functions and established ticketing workflows for dispute and distributor communication handling. Reported outcomes include consolidated billing and integrated customer operations in Italy.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2023 2023

IT Decision Makers and Key Stakeholders at Kwanto

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Kwanto Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kwanto IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kwanto digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kwanto Technographics
Kwanto is a Professional Services organization based in Italy, with around 10 employees and annual revenues of $1.0 million.
Kwanto operates a diverse technology stack with applications such as Microsoft 365, Kwanto Akyra CRM and Microsoft Azure Cloud Services, covering areas like Collaboration, Utilities Customer Care and Billing and Application Hosting and Computing Services.
Kwanto has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Kwanto.
Kwanto recently adopted applications including Microsoft 365 in 2023, Kwanto Akyra CRM in 2023 and Microsoft Azure Cloud Services in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kwanto’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Kwanto’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kwanto technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.