L. Lynch (Plant Hire & Haulage)
Lynch House,
Hemel Hempstead, HP2 7YU,
United Kingdom
Hemel Hempstead, HP2 7YU,
United Kingdom
44 34 5400-0000
Professional Services
L. Lynch (Plant Hire & Haulage) Technographics
L. Lynch (Plant Hire & Haulage) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by L. Lynch (Plant Hire & Haulage) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 124 L. Lynch (Plant Hire & Haulage) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that L. Lynch (Plant Hire & Haulage) has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016, Aquarius ClockWatcher ELITE for Fleet Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems L. Lynch (Plant Hire & Haulage) is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Aquarius or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing L. Lynch (Plant Hire & Haulage) revenues, which have grown to $96.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L. Lynch (Plant Hire & Haulage) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
L. Lynch (Plant Hire & Haulage) Tech Stack and Enterprise Applications
L. Lynch (Plant Hire & Haulage) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, L. Lynch (Plant Hire & Haulage) implemented Zendesk Chat on its public website. The deployment uses Zendesk Chat as the customer-facing instantiation of Chatbots and Conversational AI to capture live visitor inquiries and enable real-time conversational engagement with site visitors.
The implementation centers on the Zendesk Chat web widget and real-time messaging capabilities, configured to surface proactive chat invites and record chat transcripts for follow up. Configuration work emphasized chat routing and session handoff to internal staff, and standard conversational controls such as canned responses and visitor context capture were employed to support consistent agent handling.
Operationally the Zendesk Chat deployment is scoped to customer service and commercial inquiry handling on the corporate site, with staffing and workflow responsibilities assigned to the internal support and sales teams. The rollout was executed on the public site and integrated into day to day web inquiry handling, aligning Zendesk Chat Chatbots and Conversational AI with customer service and lead capture functions.
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L. Lynch (Plant Hire & Haulage) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, L. Lynch (Plant Hire & Haulage) implemented Microsoft 365 as its Collaboration platform. The deployment positioned Microsoft 365 as the primary cloud-hosted productivity and collaboration environment for the company's employee-facing web workflows and internal communications.
The Microsoft 365 implementation included core Collaboration capabilities such as Exchange Online email services, SharePoint Online for intranet and document management, OneDrive for Business for personal file sync, Microsoft Teams for real-time messaging and meetings, and the suite of Office productivity applications. Configuration focused on a tenant-based architecture with centralized administration through the Microsoft 365 admin center and role based access control for user management and service configuration.
Identity and access were managed through Microsoft identity services as part of Microsoft 365, enabling single sign-on and centralized account provisioning tied to the corporate website access model. Operational scope covered corporate and field collaboration workflows relevant to plant hire and haulage operations, supporting project coordination, document sharing, and internal communications across the company’s United Kingdom operations.
Governance was implemented using Microsoft 365 native controls, with administrative segregation of duties, policy driven content management, and security features such as multifactor authentication and conditional access configured to protect corporate data. The implementation established Microsoft 365 as the Collaboration backbone for L. Lynch’s employee collaboration and document management processes without specifying external implementation partners.
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L. Lynch (Plant Hire & Haulage) SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aquarius | Legacy | Aquarius ClockWatcher ELITE | Fleet Management | SCM | n/a | 2019 | 2019 |
In 2019 L. Lynch implemented Aquarius ClockWatcher ELITE to centralise tachograph analysis, Document Manager and Asset Maintenance across its multi-depot UK operation. The deployment used Aquarius ClockWatcher ELITE in the Apps Category to align operational controls with DVSA Earned Recognition and the company’s Digital and Net Zero objectives.
Configuration concentrated on centralising tachograph analysis workflows, enabling the Document Manager module for paperless records, and applying Asset Maintenance routines to schedule vehicle servicing and compliance checks. Aquarius ClockWatcher ELITE was configured to support infringement identification and driver duty record management, with role-based access for transport managers and depot staff.
Operational coverage encompassed L. Lynch’s multi-depot UK fleet and focused on vehicle and driver data management to support fleet compliance and DVSA Earned Recognition requirements. Data centralisation provided a single source for depot-level compliance records and faster handling of infringements through digitised document workflows.
Governance and rollout emphasised standardising compliance processes across depots and migrating paper-based procedures into the Document Manager to support the organisation’s Digital and Net Zero objectives. The implementation delivered time and cost savings through paperless processes and faster infringement handling as reported by the company.
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L. Lynch (Plant Hire & Haulage) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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L. Lynch (Plant Hire & Haulage) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Transactional Email | PaaS |
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2016 | 2016 |
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L. Lynch (Plant Hire & Haulage) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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L. Lynch (Plant Hire & Haulage) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at L. Lynch (Plant Hire & Haulage)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by L. Lynch (Plant Hire & Haulage) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from L. Lynch (Plant Hire & Haulage) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the L. Lynch (Plant Hire & Haulage) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD L. Lynch (Plant Hire & Haulage) Technographics
L. Lynch (Plant Hire & Haulage) is a Professional Services organization based in United Kingdom,
with around 124 employees and annual revenues of $96.0 million.
L. Lynch (Plant Hire & Haulage) operates a diverse technology stack with applications such as
Zendesk Chat, Microsoft 365 and Aquarius ClockWatcher ELITE,
covering areas like Chatbots and Conversational AI, Collaboration and Fleet Management.
L. Lynch (Plant Hire & Haulage) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Microsoft and Aquarius.
L. Lynch (Plant Hire & Haulage) recently adopted applications including
Cloudflare CDN in 2020, Zendesk Chat in 2019 and Aquarius ClockWatcher ELITE in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of L. Lynch (Plant Hire & Haulage)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates L. Lynch (Plant Hire & Haulage)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete L. Lynch (Plant Hire & Haulage) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.