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Lab9 Belgium
Location
Dumolinlaan 5,
Kortrijk, 8500,
Belgium
Website
https://www.lab9.be/
Phone
32 56-25-55-11
Artw industry
Retail
Employee
Revenue

Lab9 Belgium Technographics

Lab9 Belgium Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Lab9 Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Lab9 Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Lab9 Belgium has purchased the following applications: Tilroy POS System for Point Of Sale in 2020, Zendesk Chat for Chatbots and Conversational AI in 2018, CKEditor for Content Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Lab9 Belgium is running and its propensity to invest more and deepen its relationship with Tilroy , Zendesk , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Lab9 Belgium revenues, which have grown to $117.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lab9 Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Lab9 Belgium Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tilroy Legacy Tilroy POS System Point Of Sale ERP Services and Operations n/a 2020 2020
In 2020, Lab9 Belgium implemented the Tilroy POS System as its Point Of Sale solution across its retail and web channels. Lab9 Belgium deployed the Tilroy POS System to support in-store checkout, online order capture on its website, and centralized product catalog management for its Belgian retail operations. The Tilroy POS System implementation centered on core Point Of Sale capabilities, including point of sale checkout, inventory and product catalog management, order management, and payments processing modules. Configuration included barcode scanning and register setups, stock level synchronization, price and promotion management, receipt and transaction handling, and role based access controls to separate cashier and managerial responsibilities. Integration with the public website was established to enable online ordering and to surface the same product catalog used at physical stores, creating a unified ordering workflow between e-commerce and store fulfillment. Operational scope covered retail stores and the website in Belgium and impacted sales, inventory control, and customer service functions. Governance and operational processes were structured around centralized catalog and pricing control, staff transaction permissions, and daily reconciliation workflows to maintain consistent inventory and transactional records.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Chatbots and Conversational AI AI-Powered Application 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CKSource Legacy CKEditor Content Management Content Management n/a 2020 2020
Video Editing Content Management 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2018 2018
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Apps Development PaaS 2020 2020
Apps Development PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Lab9 Belgium
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Lab9 Belgium Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Lab9 Belgium Technographics

Lab9 Belgium is a Retail organization based in Belgium, with around 200 employees and annual revenues of $117.0 million.

Lab9 Belgium operates a diverse technology stack with applications such as Tilroy POS System, Zendesk Chat and CKEditor, covering areas like Point Of Sale, Chatbots and Conversational AI and Content Management.

Lab9 Belgium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tilroy, Zendesk and CKSource.

Lab9 Belgium recently adopted applications including AVADA Marketing Automation in 2025, Google Cloud Functions in 2024 and Freshdesk Messaging (Formerly Freshchat) in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lab9 Belgium’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lab9 Belgium’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Lab9 Belgium technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.