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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Laborde Earles Tech Stack and Enterprise Applications

Laborde Earles ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Litify Legacy Litify Legal Practice Management ERP Services and Operations n/a 2025 2025
In 2025, Laborde Earles implemented Litify as its core Legal Practice Management platform, moving from a server based case system called Needles to a cloud solution built on Salesforce. The firm selected Litify to consolidate case management, financials, intakes, and reporting onto a single platform to address siloed departments and unreliable third party reporting that previously separated intake, matter handling, and accounting. This implementation is positioned as a firm wide program spanning intake, attorney workflows, paralegal tasking, marketing analytics, and accounting processes. Litify was configured to centralize financial tracking inside case files and to differentiate firm covered expenses from outstanding client charges, using the application financial and case management capabilities to capture debits and credits alongside matter level data. The team implemented matter plans and task orchestration within Litify to drive automated triggers when tasks are completed, and they deployed personalized dashboards and configurable reports to surface year to date metrics such as average settlements and signups. The deployment also included an NPS survey workflow instrumented in Litify to capture client satisfaction at multiple points in the lifecycle. Operational integrations concentrated on synchronizing case level expense and financial data with the firm accounting system, enabling a single source of truth for attorney charges and bookkeeping. Laborde Earles leveraged the Salesforce based architecture of Litify to build automations that auto generate and print documents, and to create outbound triggers for other team members when matter milestones occur. The implementation extended across intake, case management, marketing reporting, attorney review, and accounting workflows to remove prior handoffs and lost data during conversion from lead to case. Governance and rollout emphasized configurable reporting controls, leadership review checkpoints, and ongoing platform optimization through the Litify Success Acceleration Program LSAP which supported evaluation, implementation, and post go live configuration. The firm established dashboards for daily visibility so attorneys and support staff can monitor real time metrics, and they adopted best practice workflows that ensure leadership review for matters requiring escalation. Process automation reduced reliance on manual communication to bridge gaps between teams and enforced standardized matter plans and task progressions. Since going live on Litify the firm reported instant reporting access and the ability to manipulate data in real time, improved firm wide transparency, reduced manual document and form generation work, and a double digit increase in average attorney fees. Laborde Earles cites more reliable financial and case level reporting, consistent visibility from intake through accounting, and automation driven task handoffs as the primary structural outcomes of the Legal Practice Management implementation with Litify.
Laborde Earles Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Laborde Law Firm implemented Microsoft 365 as its Collaboration platform. The firm's public site indicates Microsoft 365 is used on their website to support client facing content and internal productivity workflows. The deployment serves a 50 person United States professional services firm and is positioned to support legal practice management, client intake, and firm administration. Laborde Law Firm Microsoft 365 Collaboration supports business functions including email, document collaboration, and team communications. Implementation architecture follows a cloud SaaS tenancy model with centralized administration and account provisioning that is typical for Microsoft 365. Collaboration deployments of this type commonly configure Exchange Online for messaging, SharePoint Online for document management and intranet content, and Microsoft Teams for synchronous collaboration, while Azure Active Directory provides identity and access controls. Governance in comparable deployments emphasizes role based access controls for attorneys and support staff, retention and information protection policies, and administrative controls surfaced through the Microsoft 365 admin center. The firm surfaces Microsoft 365 elements on its external website, indicating integration between its public web presence and internal collaboration platform.
Laborde Earles CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2015 2015
Laborde Law Firm implemented CallRail Call Tracking in 2015. The deployment is a website-based implementation using the Call Tracking and Recording category to capture phone-driven leads on onmyside.com and to provide attribution signals for marketing and intake workflows. The CallRail Call Tracking installation centers on standard call tracking components, including a web tracking snippet and pools of tracking numbers with dynamic number insertion, call recording and call analytics dashboards. Configuration work focused on call capture, routing rules, recording settings and campaign attribution fields that feed into phone-call analytics and reporting. Operational coverage is primarily marketing and client intake functions, with administrative controls to manage number provisioning, user access and recording retention settings. Governance included configuring recording consent and role-based access for call review, aligning phone intake processes with marketing attribution and intake quality workflows.
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Laborde Earles ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Laborde Earles PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Laborde Earles IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Laborde Earles

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Laborde Earles Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Laborde Earles IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Laborde Earles digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Laborde Earles Technographics
Laborde Earles is a Professional Services organization based in United States, with around 100 employees and annual revenues of $15.0 million.
Laborde Earles operates a diverse technology stack with applications such as Litify, Microsoft 365 and CallRail Call Tracking, covering areas like Legal Practice Management, Collaboration and Call Tracking and Recording.
Laborde Earles has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Litify, Microsoft and CallRail.
Laborde Earles recently adopted applications including Litify in 2025, Salesforce Marketing Cloud in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Laborde Earles’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Laborde Earles technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.