List of Litify Customers
New York, NY, 10016,
United States
Since 2010, our global team of researchers has been studying Litify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Litify for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Litify for Legal Practice Management include: Guardant Health, a United States based Healthcare organisation with 2506 employees and revenues of $982.0 million, The Dominguez Firm, a United States based Professional Services organisation with 150 employees and revenues of $20.0 million, Laborde Earles, a United States based Professional Services organisation with 100 employees and revenues of $15.0 million, Jeffcoat Injury and Car Accident Lawyers, a United States based Professional Services organisation with 100 employees and revenues of $12.0 million, Staines, Eppling & Kenney, a United States based Professional Services organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Litify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Litify customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Guardant Health | Healthcare | 2506 | $982M | United States | Litify | Litify | Legal Practice Management | 2023 | n/a |
In 2023 Guardant Health implemented Litify to centralize legal intake and matter management for its in-house legal team, deploying Litify as its Legal Practice Management platform. The 2023 implementation year is an estimate drawn from typical SaaS rollout timelines because the published Litify case study does not specify the purchase or go live date.
Deployment focused on configuring intake workflows and matter lifecycle management, including matter triage, case tracking, document management, and task orchestration consistent with Legal Practice Management capabilities. Integrations were implemented with Salesforce, Okta, and Workday, with Salesforce aligning matter intake to existing CRM records, Okta providing identity and single sign on, and Workday supplying employee data for permissions and HR related processes. Rollout concentrated on the in-house legal team and the legal operations function, accompanied by governance changes to centralize intake and standardize assignment rules. Guardant Health reported an estimated 50 percent reduction in administrative burden following the Litify deployment.
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Jeffcoat Injury and Car Accident Lawyers | Professional Services | 100 | $12M | United States | Litify | Litify | Legal Practice Management | 2021 | n/a |
In 2021, Jeffcoat Injury And Car Accident Lawyers implemented Litify as their single Legal Practice Management platform for intake, record retrieval, matter workflows, and reporting to centralize legal operations and forecasting. The Litify implementation consolidated intake and matter lifecycle management for the Columbia, South Carolina firm of roughly 10 employees and created a single source for operational reporting and financial forecasting.
The deployment focused on Litify modules for intake, reporting, and record-retrieval-driven matter workflows, configured to standardize matter stages and automate handoffs from intake to active case management. The firm rebuilt its record retrieval process inside Litify to scale to more than 8,000 annual records and instrumented reporting capabilities to support forecasting and case-level operational visibility.
The go-live in 2021 covered intake, case management, and finance reporting workflows, aligning legal operations and forecasting functions on the Litify platform. Outcomes cited by the firm include approximately 80% financial growth and demonstrable improvements across intake, reporting, and forecasting, with the platform serving as the central Legal Practice Management system for ongoing operations.
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Jerry Lehocky | Professional Services | 10 | $1M | United States | Litify | Litify | Legal Practice Management | 2017 | n/a |
In 2017, Pond Lehocky Giordano implemented Litify's Referral app within its Legal Practice Management environment. The firm adopted Litify in January 2017 to centrally track and automate referrals, pairing the Referral app with real-time dashboards to drive visibility into referral throughput and ROI.
The implementation focused on the Referral app module and dashboard instrumentation, standardizing referral intake workflows, automated assignment, and pipeline visibility for the referral team in the Philadelphia office. Governance shifted toward centralized tracking and automated referral processing, reducing manual handoffs and consolidating referral reporting. The case study explicitly credits the Referral app and real-time dashboards with increased referral conversions, generating approximately $1.3M in additional revenue and reducing referral-team headcount.
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Laborde Earles | Professional Services | 100 | $15M | United States | Litify | Litify | Legal Practice Management | 2025 | n/a |
In 2025, Laborde Earles implemented Litify as its core Legal Practice Management platform, moving from a server based case system called Needles to a cloud solution built on Salesforce. The firm selected Litify to consolidate case management, financials, intakes, and reporting onto a single platform to address siloed departments and unreliable third party reporting that previously separated intake, matter handling, and accounting. This implementation is positioned as a firm wide program spanning intake, attorney workflows, paralegal tasking, marketing analytics, and accounting processes.
Litify was configured to centralize financial tracking inside case files and to differentiate firm covered expenses from outstanding client charges, using the application financial and case management capabilities to capture debits and credits alongside matter level data. The team implemented matter plans and task orchestration within Litify to drive automated triggers when tasks are completed, and they deployed personalized dashboards and configurable reports to surface year to date metrics such as average settlements and signups. The deployment also included an NPS survey workflow instrumented in Litify to capture client satisfaction at multiple points in the lifecycle.
Operational integrations concentrated on synchronizing case level expense and financial data with the firm accounting system, enabling a single source of truth for attorney charges and bookkeeping. Laborde Earles leveraged the Salesforce based architecture of Litify to build automations that auto generate and print documents, and to create outbound triggers for other team members when matter milestones occur. The implementation extended across intake, case management, marketing reporting, attorney review, and accounting workflows to remove prior handoffs and lost data during conversion from lead to case.
Governance and rollout emphasized configurable reporting controls, leadership review checkpoints, and ongoing platform optimization through the Litify Success Acceleration Program LSAP which supported evaluation, implementation, and post go live configuration. The firm established dashboards for daily visibility so attorneys and support staff can monitor real time metrics, and they adopted best practice workflows that ensure leadership review for matters requiring escalation. Process automation reduced reliance on manual communication to bridge gaps between teams and enforced standardized matter plans and task progressions.
Since going live on Litify the firm reported instant reporting access and the ability to manipulate data in real time, improved firm wide transparency, reduced manual document and form generation work, and a double digit increase in average attorney fees. Laborde Earles cites more reliable financial and case level reporting, consistent visibility from intake through accounting, and automation driven task handoffs as the primary structural outcomes of the Legal Practice Management implementation with Litify.
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Richmond Vona | Professional Services | 50 | $5M | United States | Litify | Litify | Legal Practice Management | 2024 | n/a |
In 2024, Richmond Vona implemented Litify as its central Legal Practice Management platform to run the firm as a data-driven, client-centric practice. Richmond Vona is a plaintiff law firm headquartered in Buffalo, New York handling single-event personal injury and mesothelioma matters across the state, and the Litify deployment was scoped to support intake, case management, and client communications across intake specialists, case managers, paralegals, and attorneys.
The firm configured Litify to include dynamic intake questionnaires with conditional logic, matter stage workflows that trigger educational videos, and role-specific dashboards for KPIs and litigation tactics. The implementation prioritized intake automation and analytics, enabling measurement of lead volume, lead source performance, speed to first contact, and lead-to-qualified-case rates, and it standardized scripting and forms so qualified cases can be assessed on the initial call in under 20 minutes.
Richmond Vona integrated SMS Magic with Litify to automate SMS and email touchpoints, including welcome messages, attorney introduction videos, appointment confirmations, IME reminders, and document upload prompts. Litify was configured to capture and correlate data from digital marketing campaigns into the same platform, providing unified visibility from marketing source through intake to matter stages and ensuring operational coverage for statewide case handling.
Governance changes centered on KPI-driven workflows and real-time transparency, with dashboards used by department heads to forecast staffing and refine marketing spend. The deployment established cross-role accountability so intake specialist, case manager, paralegal, and attorney KPIs are interconnected, and automated reminders and stage triggers enforce standardized process steps and timely client communication.
Explicit results reported include placement on the 2024 Inc. 5000 list with over 1,000% growth in three years, sustained intake conversion metrics including over 90% intake conversion and 97% conversion of qualified leads on the phone, average call duration under 20 minutes, missed IME appointments reduced from 8% to under 2% via SMS automation, 98% SMS open rates with 90% read within three minutes, and all leads resolved within 10 business days, alongside improved Google review activity and faster case resolution.
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Professional Services | 50 | $6M | United States | Litify | Litify | Legal Practice Management | 2024 | n/a |
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Professional Services | 150 | $20M | United States | Litify | Litify | Legal Practice Management | 2025 | n/a |
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Buyer Intent: Companies Evaluating Litify
- Consult Granite, a United States based Professional Services organization with 10 Employees
- Amity University, a India based Education company with 3000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Consult Granite | Professional Services | 10 | $1M | United States | 2025-08-24 | |
| Amity University | Education | 3000 | $230M | India | 2025-03-11 |