AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Lactais Group Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Recruiting Recruiting, Applicant Tracking System HCM n/a 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BMC Software Legacy BMC Helix ITSM - Incident Management Incident Management ITSM n/a 2019 2019
In 2019, Lactalis Group deployed BMC Helix ITSM - Incident Management to centralize Incident Management for business application user support. The BMC Helix ITSM - Incident Management implementation focused on operationalizing incident logging, triage, and resolution workflows for Level 2 support teams and formalizing referral paths to Level 3 interlocutors. The implementation configured functional modules for incident intake, categorization, prioritization, and assignment, together with account configuration workflows to provision and manage application-level access. Service request handling for access requests was modeled through transitions from services supporting an application, enabling handoffs between service transitions and incident queues. The deployment also supported transversal management capabilities for problem solving, aligning multiple application owners around recurring incidents. Operational scope emphasized Level 2 business application user support across IT and business application domains, with the platform used to coordinate incident resolution, escalate to specialized Level 3 teams, and document configuration changes to application accounts. Governance activities included the implementation and animation of incident management processes, defined escalation interlocutors, and documented service transition flows to manage access requests. This Lactalis Group BMC Helix ITSM - Incident Management deployment addressed Incident Management business functions by centralizing incident handling, formalizing escalation and access workflows, and enabling cross-functional problem resolution using the BMC Helix ITSM toolset.
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Treasury Management TRM 2012 2012
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Master Data Management PaaS 2019 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
Web Application Firewalls (WAF) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Lactais Group
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Lactais Group Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Lactais Group Technographics

Lactais Group is a Consumer Packaged Goods organization based in France, with around 75000 employees and annual revenues of $21.07 billion.

Lactais Group operates a diverse technology stack with applications such as SAP SuccessFactors Recruiting, Microsoft 365 and BMC Helix ITSM - Incident Management, covering areas like Recruiting, Applicant Tracking System, Collaboration and Incident Management.

Lactais Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Microsoft and BMC Software.

Lactais Group recently adopted applications including OneTrust Cookie Consent in 2021, OneTrust CookiePro in 2021 and Imperva CDN in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lactais Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lactais Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Lactais Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.