Laerdal Medical
Tanke Svilandsgate 30, P.O. Box 377,
Stavanger, 4002,
Norway
Stavanger, 4002,
Norway
27 21 424-3571
Healthcare
Laerdal Medical Technographics
Laerdal Medical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Laerdal Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1625 Laerdal Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Laerdal Medical has purchased the following applications: IFS Cloud ERP for ERP Financial in 2024, LiveChat for Chatbots and Conversational AI in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Laerdal Medical is running and its propensity to invest more and deepen its relationship with IFS , LiveChat, Inc. , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Laerdal Medical revenues, which have grown to $580.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Laerdal Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Laerdal Medical Tech Stack and Enterprise Applications
Laerdal Medical ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud ERP | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024, Laerdal Medical implemented IFS Cloud ERP in the ERP Financial category as its global ERP platform. The rollout is planned for all Laerdal sites globally, including production facilities in Norway, the United States, Mexico, and China, to establish a single version of truth across operations.
IFS Cloud ERP is being configured to support core business functions across the enterprise, explicitly covering supply chain management, procurement, warehouse management and finance. The implementation is aligned to Laerdal’s shift toward subscription-based services and a configure-to-order business model, using the application to manage late-stage customization and shorter lead times.
The deployment leverages the composable architecture of IFS Cloud to enable integration of new and emerging technologies, including embedded AI and advanced automation capabilities, to extend service offerings and orchestration of operational workflows. Operational coverage centers on manufacturing and distribution sites and the finance organization, with the platform providing consistency over business processes across subsidiaries.
Governance and process transformation emphasis is on standardizing global processes and providing the agility to respond to customer demands, regulatory change, and supply chain disruption. IFS Cloud ERP is positioned to support scalable growth and improved customer satisfaction while enabling Laerdal to instrument configure-to-order and subscription billing workflows as part of its broader business model transition.
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Laerdal Medical AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Laerdal Medical implemented LiveChat on its public website. The LiveChat deployment operates as a Chatbots and Conversational AI solution to enable real-time web engagement and structured conversational handling across Laerdal Medical’s online presence. Implementation centers on a web-embedded chat widget paired with an agent console to manage live interactions and automated messaging flows.
Functional capabilities implemented align with the Chatbots and Conversational AI category and include automated messaging sequences, canned responses, visitor session tracking, and agent handoff workflows configured to support customer inquiry resolution and online lead capture. Deployment scope is focused on the corporate website and the implementation impacts digital customer service and sales enablement workflows. Operational ownership resides with web operations and customer service teams, with governance defined around chat routing rules, response templates, and phased configuration to standardize conversational handling across the site.
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Laerdal Medical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Laerdal Medical deployed Cisco Webex Meetings from Cisco Systems as an Audio Video and Web Conferencing solution. The implementation surfaces Cisco Webex Meetings on Laerdal Medical's public website and within internal collaboration channels to enable virtual meetings, customer touchpoints, and distributed team communication.
Cisco Webex Meetings was configured to provide core conferencing capabilities typical of the category, including multi-party video, screen sharing, meeting scheduling, session recording, and participant controls. The deployment emphasizes web-embedded meeting access and standard meeting workflows to support both external customer interactions and internal collaboration, with the full application name Cisco Webex Meetings referenced in website flows.
Operational governance was centered on centralized administration and policy controls, with IT responsible for provisioning and managing user access and meeting templates. The Laerdal Medical Cisco Webex Meetings Audio Video and Web Conferencing footprint is positioned to support corporate communications, training and customer engagement functions, with administration practices to enforce meeting security and usage policies.
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Laerdal Medical Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Laerdal Medical CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2019 | 2019 |
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Laerdal Medical EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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Laerdal Medical ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Laerdal Medical PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Laerdal Medical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Laerdal Medical
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Laerdal Medical Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Laerdal Medical IT executives and key decision makers. This section highlights Laerdal Medical's latest recorded technology evaluations, including Ceridian Dayforce HCM for Core HR on 2025-03-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Laerdal Medical digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-24 | Laerdal Medical | Evaluated | Dayforce | Ceridian Dayforce HCM | Core HR | HCM |
FAQ - APPS RUN THE WORLD Laerdal Medical Technographics
Laerdal Medical is a Healthcare organization based in Norway,
with around 1625 employees and annual revenues of $580.0 million.
Laerdal Medical operates a diverse technology stack with applications such as
IFS Cloud ERP, LiveChat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Laerdal Medical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS, LiveChat, Inc. and Cisco Systems.
Laerdal Medical recently adopted applications including
IFS Cloud ERP in 2024, Talkdesk CX Cloud in 2024 and 8x8 Contact Center in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Laerdal Medical’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Laerdal Medical’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Laerdal Medical technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.